Search found 315 matches

by mushu
15 Mar 2023, 14:53
Forum: EmailReporting
Topic: Email password
Replies: 4
Views: 98

Re: Email password

The account password here:
Capture.JPG
Capture.JPG (32.14 KiB) Viewed 49 times
by mushu
15 Mar 2023, 14:49
Forum: Help
Topic: How to delete entries in Timeline panel?
Replies: 6
Views: 353

Re: How to delete entries in Timeline panel?

No, after a few hours the timeline scrolled past it and "out of sight, out of mind" took over...
by mushu
14 Mar 2023, 21:01
Forum: EmailReporting
Topic: Email password
Replies: 4
Views: 98

Re: Email password

There is nothing in that file with the word EmailReporting in it, I did a non-case-sensitive search.
by mushu
14 Mar 2023, 16:58
Forum: EmailReporting
Topic: Email password
Replies: 4
Views: 98

Email password

Is there a way to recover the email mailbox password entered in the EmailReporting plugin in Mantis?

If not, where is it stored so I can at least copy it and ptu it int he new version of the plugin?
by mushu
13 Mar 2023, 23:13
Forum: Help
Topic: Delete issue gives blank screen
Replies: 5
Views: 230

Re: Delete issue gives blank screen

SOLVED

I had to update the EmailReporting plugin to the v11-DEV version it appears. See: viewtopic.php?t=28246
by mushu
13 Mar 2023, 23:11
Forum: EmailReporting
Topic: Update from 2.25.2 to 2.25.6 causes white screen on issue delete
Replies: 9
Views: 224

Re: Update from 2.25.2 to 2.25.6 causes white screen on issue delete

Okay, that might have been the problem. Boy there were a LOT of changes from v10 to v11 in your plugin. I grabbed all files modified within 3 or 4 years ago and updated my current files, saving the old ones renamed just in case, on the Dev server. Interestingly, the EmailReplyParser directory and co...
by mushu
13 Mar 2023, 21:35
Forum: EmailReporting
Topic: Update from 2.25.2 to 2.25.6 causes white screen on issue delete
Replies: 9
Views: 224

Re: Update from 2.25.2 to 2.25.6 causes white screen on issue delete

Where do I find version 11-beta? Here is all I see on the git site:
emr.jpg
emr.jpg (22.29 KiB) Viewed 207 times
by mushu
13 Mar 2023, 21:25
Forum: EmailReporting
Topic: Update from 2.25.2 to 2.25.6 causes white screen on issue delete
Replies: 9
Views: 224

Re: Update from 2.25.2 to 2.25.6 causes white screen on issue delete

Will report back after that is done, probably be tomorrow since it's such a pain. Wish they'd build in a templating system and oauth support in the main program.
by mushu
13 Mar 2023, 21:18
Forum: EmailReporting
Topic: Update from 2.25.2 to 2.25.6 causes white screen on issue delete
Replies: 9
Views: 224

Re: Update from 2.25.2 to 2.25.6 causes white screen on issue delete

Also, just a note that on the Production server, here is the Mantis info so it very well could be an old version of php causing the issue on the DEV server:

Code: Select all

MantisBT Version	2.25.2
Schema Version	211
PHP Version	7.4.14
Database Driver	mysqli
Database Version, Description	5.7.17, 5.7.17-log
by mushu
13 Mar 2023, 21:15
Forum: EmailReporting
Topic: Update from 2.25.2 to 2.25.6 causes white screen on issue delete
Replies: 9
Views: 224

Re: Update from 2.25.2 to 2.25.6 causes white screen on issue delete

Ugh, what a pain due to the templating code changes. Hope I can track down everything that needs to be updated between versions.
by mushu
13 Mar 2023, 18:03
Forum: Help
Topic: Delete issue gives blank screen
Replies: 5
Views: 230

Re: Delete issue gives blank screen

In case this helps:

Code: Select all

EmailReporting  v0.10.1

Code: Select all

         Site Information
MantisBT Version   2.25.6
Schema Version   211
PHP Version   5.6.36
Database Driver   mysqli
Database Version, Description   5.7.13, 5.7.13-log
by mushu
13 Mar 2023, 15:38
Forum: Help
Topic: Delete issue gives blank screen
Replies: 5
Views: 230

Re: Delete issue gives blank screen

THANK YOU! It appears that EmailReporting is the culprit. Now to find out what I missed when updating since I use my original config file from the old config directory, so if anything changed that requires updates to my config then I won't know to update that. I also have to do a file compare and ed...
by mushu
13 Mar 2023, 14:59
Forum: Help
Topic: Delete issue gives blank screen
Replies: 5
Views: 230

Re: Delete issue gives blank screen

Still unable to figure out how to troubleshoot this as there is no error showing, it acts like some javascript isn't doing the redirect back to the my_view page...?
by mushu
11 Mar 2023, 00:07
Forum: Help
Topic: Delete issue gives blank screen
Replies: 5
Views: 230

Delete issue gives blank screen

Windows, Mantis 2.25.6 Just updated from 2.25.2 and when I delete a ticket by pressing the [delete] button it goes to this webpage bug_actiongroup.php and stays there on a blank white screen. Obviously I missed something when updating, where do I begin to check for the problem? Browser console shows...