Search found 13 matches

by slabo
Dec 27, 2016 5:41 pm
Forum: Help
Topic: failed to import issues, xmlreader.read Document is empty
Replies: 2
Views: 2286

Re: failed to import issues, xmlreader.read Document is empt

Thanks. I was trying to install Csv_import but had the plugin folder named as Csv-import. By some measure of absentmindedness I thought I install that instead of xmlimport. Don't know how I got that one anyway.
thanks.
by slabo
Dec 27, 2016 7:55 am
Forum: General Discussion
Topic: Add customer reference in report and display
Replies: 1
Views: 2698

Add customer reference in report and display

Hi, We support and develop software for school management. I'd like to display which school this bug report was filed. Reports come either from phonecalls, or by getting an email. The way I see it, we should have add another type of user called school and display that name and school ID in the view ...
by slabo
Dec 27, 2016 7:32 am
Forum: EmailReporting
Topic: testing gmail simply reloads the page, nothing happens
Replies: 15
Views: 10626

Re: testing gmail simply reloads the page, nothing happens

I didn't think it would break Mantis for me. Thought that later on when the mailbox for the support email has subfolders for some reason, that we should also have these folders in Mantis. Didn't know it won't check the inbox and will only check the subfolders. Also didn't know that folders should ma...
by slabo
Dec 26, 2016 3:34 pm
Forum: EmailReporting
Topic: testing gmail simply reloads the page, nothing happens
Replies: 15
Views: 10626

Re: testing gmail simply reloads the page, nothing happens

thanks. Create project subfolder structure didn't mean this to me, but the documentation is more than clear on this.
by slabo
Dec 24, 2016 5:34 pm
Forum: Help
Topic: failed to import issues, xmlreader.read Document is empty
Replies: 2
Views: 2286

failed to import issues, xmlreader.read Document is empty

Hi, I'm running a fresh install of MantisBT. I can't import any issues using the Csv-import plugin. The CSV file I used is the same from View Issues , then [CSV Export] . I also tried deleting the first line and using a file without any headers, nothing happens. I tried from to different computers, ...
by slabo
Dec 23, 2016 3:49 am
Forum: EmailReporting
Topic: testing gmail simply reloads the page, nothing happens
Replies: 15
Views: 10626

Re: testing gmail simply reloads the page, nothing happens

By the way, I'm running a stock Mantis installation, and no other plugins installed. Below is my config:: All Users All Projects database_version integer 209 administrator All Users All Projects plugin_EmailReporting_config_version integer 15 administrator EditCloneDelete All Users All Projects plug...
by slabo
Dec 23, 2016 3:16 am
Forum: EmailReporting
Topic: testing gmail simply reloads the page, nothing happens
Replies: 15
Views: 10626

Re: testing gmail simply reloads the page, nothing happens

Thanks for the prompt reply. yes weird. Everywhere I go, I can't find what I'm looking for, can't get what I need, everything is on hold. No complaints though, just another person born to struggle. C:\Users\nab>f:\Ampps\php\php.exe f:\Ampps\www\mantis\plugins\EmailReporting\scripts\bug_report_mail.p...
by slabo
Dec 22, 2016 9:29 am
Forum: EmailReporting
Topic: testing gmail simply reloads the page, nothing happens
Replies: 15
Views: 10626

Re: testing gmail simply reloads the page, nothing happens

You've set up a mailbox in EmailReporting. Now you need to create a cron/scheduled job so that "/scripts/bug_report_mail.php" is run every X minutes Every time that script runs it will check the mailbox for new emails and turn them into issues or notes OK, I tried that. Nothing happened. when I run...
by slabo
Dec 21, 2016 7:50 am
Forum: EmailReporting
Topic: testing gmail simply reloads the page, nothing happens
Replies: 15
Views: 10626

Re: testing gmail simply reloads the page, nothing happens

OK, I just can't find documentation on what to do next. How do I get an email to create an issue?
by slabo
Dec 21, 2016 7:43 am
Forum: EmailReporting
Topic: testing gmail simply reloads the page, nothing happens
Replies: 15
Views: 10626

Re: testing gmail simply reloads the page, nothing happens

Ran full test, Operation successful . I wish I know what I did different this time. I wiped ampps and started fresh. I know, first time I got Operation failed when doing the simple test, then, after fixing the settings, I was simply getting redirected without confirmation that the test was successfu...
by slabo
Dec 19, 2016 4:53 pm
Forum: EmailReporting
Topic: testing gmail simply reloads the page, nothing happens
Replies: 15
Views: 10626

Re: testing gmail simply reloads the page, nothing happens

On a different machine, trying Test produces the same behavior again. But trying Complete Test actually gave an error message. ( ! ) Fatal error: Maximum execution time of 30 seconds exceeded in C:\Program Files\Ampps\www\mantis\plugins\EmailReporting\core_pear\Net\IMAPProtocol.php on line 2786 Call...
by slabo
Dec 19, 2016 2:19 pm
Forum: EmailReporting
Topic: testing gmail simply reloads the page, nothing happens
Replies: 15
Views: 10626

Re: testing gmail simply reloads the page, nothing happens

Further testing. I tried a little php script with the same config details as I used in the EmailReporting plugin, works, I can get the last few emails in my inbox. So IMAP is allowed and works.

Any help appreciated,
Thanks
by slabo
Dec 19, 2016 9:26 am
Forum: EmailReporting
Topic: testing gmail simply reloads the page, nothing happens
Replies: 15
Views: 10626

testing gmail simply reloads the page, nothing happens

I'm on Email Reporting: Mailbox settings I configure the settings as accurately as I know, click Add then scroll down, select the new entry, select Test and then click Select Mailbox . When the new page loads, I scroll down and click test . Nothing happens, it simply reloads the page, no error messa...