Search found 12 matches

by jcgallardo
28 Apr 2023, 08:44
Forum: Customizations
Topic: Access a REPORTER to see a bug informed from other user
Replies: 3
Views: 13074

Re: Access a REPORTER to see a bug informed from other user

I have seen in this mantis bug ( https://www.mantisbt.org/bugs/view.php?id=15466 ) that it was the normal behaviour in 2.18 and it was resolved in newest version.

I will have to upgrade my mantisbt installation.
by jcgallardo
27 Apr 2023, 14:26
Forum: Customizations
Topic: Access a REPORTER to see a bug informed from other user
Replies: 3
Views: 13074

Re: Access a REPORTER to see a bug informed from other user

The user A is INFORMER to all projects opened in the mantisbt. I have done the test using 2 bugs for the same project: - bug 1 created for user A, when I added the user A to the list os users monitorizing the bug, user A can see the bug in Mi view-Monitorized for me. - bug 2 created for user B, when...
by jcgallardo
20 Apr 2023, 12:52
Forum: Customizations
Topic: Access a REPORTER to see a bug informed from other user
Replies: 3
Views: 13074

Access a REPORTER to see a bug informed from other user

Hi, I have a user A with REPORTER permissions and I need that this user can see only bugs reported by him and other specifics bugs reported by other user B. I have trying with 'Monitoring', user B add the user A to list of users monitoring a bug created by user B, but this doesnt run. User A cant se...
by jcgallardo
15 Dec 2022, 12:50
Forum: Help
Topic: How can I add a new bug status?
Replies: 1
Views: 1066

How can I add a new bug status?

Hi, I want to add a new bug state, for example, 70:discarded . Is possible? how can I do it? I saw that I have the $s_status_enum_string enumerated in the lang files. $s_status_enum_string = '10:new,20:feedback,30:acknowledged,40:confirmed,50:assigned,80:resolved,90:closed'; I have added my new stat...
by jcgallardo
26 Mar 2019, 16:14
Forum: EmailReporting
Topic: One mail, two bugs reported
Replies: 13
Views: 18965

Re: One mail, two bugs reported

Fu**! Fu**! Fu**! What a shame! I checked it several times and I did not see it. Apologies.

I have changed all the files as you indicated and it is working correctly and the time to check the mailboxes has decreased significantly.

Thank you again for your support and patience.
by jcgallardo
25 Mar 2019, 16:07
Forum: EmailReporting
Topic: One mail, two bugs reported
Replies: 13
Views: 18965

Re: One mail, two bugs reported

I tried with your changes and the scheduled task didn't run (I have any record in mantis.log). I have turned the version back and checked the logs. I have seen that in PHP log there is this error that repeated every two minutes during the time I have the new version. [25-Mar-2019 16:39:27 Europe/Ber...
by jcgallardo
20 Mar 2019, 15:32
Forum: EmailReporting
Topic: One mail, two bugs reported
Replies: 13
Views: 18965

Re: One mail, two bugs reported

Thanks. Here is my modified mail_api.php
by jcgallardo
15 Mar 2019, 15:21
Forum: EmailReporting
Topic: One mail, two bugs reported
Replies: 13
Views: 18965

Re: One mail, two bugs reported

I have added some points of log the proccess and I think the problem is on this point of process_imap_mailbox function (see attach) but I can't know how can I have to resolve it. In this case, I have an email that was registered in Mantis ten days before (id=90323) and during ten days the program di...
by jcgallardo
14 Feb 2019, 11:57
Forum: EmailReporting
Topic: One mail, two bugs reported
Replies: 13
Views: 18965

Re: One mail, two bugs reported

Thanks for your answer. I have configured a scheduled task to run every 2 minutes. If the task is running, we doesnt launch a new instance task. We don't delete bugs, we only close it. I have a XAMPP instalacion on Windows Server 2012, the Mantis version is 2.18.0 and the emailreporting is version 0...
by jcgallardo
23 Jan 2019, 17:33
Forum: EmailReporting
Topic: One mail, two bugs reported
Replies: 13
Views: 18965

One mail, two bugs reported

Mantis 2.18.0 EmailReporting 0.10.1 I have configured a IMAP Folder in an Office 365 mailbox. We have configured email reporting to not to delete the emails procesed. I received an email three weeks ago, and when I put it in autoreporting folder, email reporting added this mail as a new incident wit...
by jcgallardo
01 Apr 2016, 15:13
Forum: EmailReporting
Topic: Configure Plugin to Office365
Replies: 3
Views: 7868

Re: Configure Plugin to Office365

Thanks for your answer. I have tried several configurations and finally I got it. The principal problem is that, in my company, we have two kinds of office365 accounts: "desktop" and "non-desktop" accounts. I have solved it using a desktop account, I cant do it with a non-desktop...
by jcgallardo
30 Mar 2016, 16:11
Forum: EmailReporting
Topic: Configure Plugin to Office365
Replies: 3
Views: 7868

Configure Plugin to Office365

Hi, I have a problem with this plugin configuration to connect to a Office 365. I have tried several options but none works. We have configured Mantis to send mails with office 365 but i cant configure this. Im running a XAMPP compilation with Mantis version 1.2.17 and EmailReporting plugin version ...