Search found 8 matches

by mattchap
Mar 05, 2014 9:38 am
Forum: EmailReporting
Topic: IMAP.php cutting off last two chars
Replies: 6
Views: 7022

Re: IMAP.php cutting off last two chars

I just revisited this - the problem was that in /usr/share/php5/PEAR/Net had a version of IMAP.php and IMAPProtocol.php from 2012, which was broken.

Can mail_api.php be changed in git to reflect the plugin's PEAR version instead of the one in /usr/share/php5?
by mattchap
Jan 13, 2014 3:35 pm
Forum: EmailReporting
Topic: IMAP.php cutting off last two chars
Replies: 6
Views: 7022

Re: IMAP.php cutting off last two chars

I'm using the version you updated about a week ago, so either it's not fixed, or it's a different problem. I don't think it'll be an end-all problem. If you have any suggestions, I'd be curious to try them,though.
by mattchap
Jan 13, 2014 12:01 pm
Forum: EmailReporting
Topic: IMAP.php cutting off last two chars
Replies: 6
Views: 7022

IMAP.php cutting off last two chars

Having another issue that I've been trying to figure out for a while now - the emailreporting plugin is cutting off the last two characters of my emails. From thunderbird (default settings), I send a mail with the body of, "This is annoying spam" - what gets written to the ticket is "This is annoyin...
by mattchap
Jan 07, 2014 2:23 pm
Forum: EmailReporting
Topic: EmailReporting falling back to default_notify_flags
Replies: 10
Views: 8829

Re: EmailReporting falling back to default_notify_flags

Good catch. I'll keep my code in our dev mantis and update yours once I push my work into our prod instance.

On another note, I'll be working with mantis code for a bit longer, so I might occasionally pop my head in with some bugs or code improvements. :)
by mattchap
Jan 07, 2014 12:30 pm
Forum: EmailReporting
Topic: EmailReporting falling back to default_notify_flags
Replies: 10
Views: 8829

Re: EmailReporting falling back to default_notify_flags

Found the problem - the overwrite was in the wrong place. I added it to the correct place and now it works. Hopefully this fix is the correct way to approach it. if ( $t_bug_id !== FALSE && !bug_is_readonly( $t_bug_id ) ) { // @TODO@ Disabled for now until we find a good solution on how to handle th...
by mattchap
Jan 07, 2014 11:08 am
Forum: EmailReporting
Topic: EmailReporting falling back to default_notify_flags
Replies: 10
Views: 8829

Re: EmailReporting falling back to default_notify_flags

Thanks for looking into this. I tried just inserting that line and trying the source from git, and it gives me the same results. Notes email when added within mantis, but no email when done through the EmailReporting plugin. 2014-01-07 16:04 UTC mail_recipient p_notify_type = bugnote t_threshold_min...
by mattchap
Jan 03, 2014 8:28 am
Forum: EmailReporting
Topic: EmailReporting falling back to default_notify_flags
Replies: 10
Views: 8829

Re: EmailReporting falling back to default_notify_flags

Thanks for your response.

I'm using Nov 2013 - EmailReporting-0.9.0-DEV.
by mattchap
Jan 02, 2014 12:18 pm
Forum: EmailReporting
Topic: EmailReporting falling back to default_notify_flags
Replies: 10
Views: 8829

EmailReporting falling back to default_notify_flags

Hi guys, I've been trying to wrap my head around this one for a while.. Basically what's happening is: 1. User creates a ticket via email. The user/group gets an email response that a ticket was created. 2. User goes into the ticket via the mantis interface and adds a note. The user and group gets a...