Search found 6 matches

by GeoffM
16 Dec 2022, 17:58
Forum: Customizations
Topic: Call bug_report_page.php with query params to pre-fill form?
Replies: 6
Views: 16575

Re: Call bug_report_page.php with query params to pre-fill form?

Something like [a href="hxxps://mantis.mywebsite.com/bug_report_page.php?summary=the_forum_posts_title&additional_information=forum_post_id_12345"] That works https://www.mantisbt.org/bugs/bug_report_page.php?summary=Hello&additional_info=Additional There are also configuration pa...
by GeoffM
16 Dec 2022, 17:55
Forum: Customizations
Topic: Call bug_report_page.php with query params to pre-fill form?
Replies: 6
Views: 16575

Re: Call bug_report_page.php with query params to pre-fill form?

There is a development to introduce a simple screen issue entry where your customers only have to fill in a minimal data set. Then customers are more willing to use that form and you would not need anything else. If you are interested I can share a few screenshots :mrgreen: Ooh, sounds interesting....
by GeoffM
16 Dec 2022, 03:37
Forum: Customizations
Topic: Call bug_report_page.php with query params to pre-fill form?
Replies: 6
Views: 16575

Call bug_report_page.php with query params to pre-fill form?

Is there a way to call bug_report_page.php (to submit a new ticket) with URL query parameters in order to pre-fill certain fields? Often a user will report an issue with our software via our forum and then an administrator has to separately go into Mantis and copy relevant details from the post. It ...
by GeoffM
19 Oct 2018, 20:25
Forum: Help
Topic: Sudden slowdown
Replies: 2
Views: 1602

Re: Sudden slowdown

GeoffM wrote: 19 Oct 2018, 17:14 The email table is empty.
atrol wrote: 19 Oct 2018, 18:06 Check if there are entries in mantis_email_table.
If so, there is a problem sending emails which might be the reason for your performance problem.
by GeoffM
19 Oct 2018, 17:14
Forum: Help
Topic: Sudden slowdown
Replies: 2
Views: 1602

Sudden slowdown

MantisBT Version 1.3.2 Schema Version 209 Windows IIS 8.5.9600.16384 Windows Server 6.2 MantisBT has been running great for years. Migrated to IIS a couple of years ago - again, no issues. In the last month however, any updates/inserts have become really slow, something like 30s each. SELECTs are fa...
by GeoffM
24 Feb 2008, 22:00
Forum: Help
Topic: SYSTEM WARNING: escapeshellcmd()
Replies: 2
Views: 5009

Re: SYSTEM WARNING: escapeshellcmd()

Thanks, Michael - I got the same faults, and your solution worked for me also. It's a shame the developers haven't replied to your posting for nearly 2 months now.

Geoff M.