Here is the simple listing of the issue report. Most of the fields are self-explanatory. "Assigned To" will contain the developer assigned to handle the issue. Priority is fully functional but currently does nothing of importance. Duplicate ID is used when an issue is a duplicate of another. It links to the duplicate issue which allows users to read up on the original issue report. Below the issue report is a set of buttons that a user can select to work on the issue.
Update Issue - brings up a page to edit all aspects of the issue
Assign to - in conjunction with the dropdown list next top the button, this is a shortcut to change the assignment of an issue
Change Status to - in conjunction with the dropdown list next top the button, this is a shortcut to change the status of an issue. Another page (Change Status) will be presented to allow the user to add notes or change relevant information
Monitor / Unmonitor Issue - allows the user to monitor any additions to the issue by email
Create Clone - create a copy of the current issue. This presents the user with a new issue reporting form with all of the information in the current issue filled in. Upon submission, a new issue, related to the current issue, will be created.
Reopen Issue - Allows the user to re-open a resolved issue
Move Issue - allows the user to move the issue to another project
Delete Issue - Allows the user to delete the issue permanently. It is recommended against deleting issues unless the entry is frivolous. Instead issues should be set to resolved and an appropriate resolution category chosen.
A panel is provided to view and update the sponsorship of an issue.Another panel is provided to view, delete and add relationships for an issue. Issues can have a parent/child relationship, where the user is warned about resolving a parent issue before all of the children are resolved. A peer relationship is also possible.Below this, there may be a form for uploading file attachments. The Administrator needs to configure the bugtracker to handle file uploads. If uploading to disk is selected, each project needs to set its own upload path. Issue notes are shown at the bottom of the issue report. A panel to add issue notes is also shown.
