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IDProjectCategoryView StatusLast Update
0009496mantisbtemailpublic2023-06-16 11:55
Reporterhelyos Assigned Todregad  
PrioritynormalSeverityminorReproducibilityalways
Status closedResolutionno change required 
Product Version1.1.2 
Summary0009496: Can not receive email when a new issue is added
Description

I'm doing the following test
helyos = REPORTER
administrator = ADMINISTRATOR

Helyos post a new issue (administrator should receive the notification here)
Helyos add a new bug note (nobody receive notifications since i do not want to receive notifications for my actions)
Administrator assign the issue to himself (helyos receive a notification)
Helyos add a new bug note (administrator receive the notification)

I have apply the fix 0009309

Here is my version
function bugnote_add ( $p_bug_id, $p_bugnote_text, $p_time_tracking = '0:00', $p_private = false, $p_type = 0, $p_attr = '', $p_user_id = null, $p_send_email=TRUE ) {
$c_bug_id = db_prepare_int( $p_bug_id );
$c_bugnote_text = db_prepare_string( $p_bugnote_text );
$c_time_tracking = db_prepare_time( $p_time_tracking );
$c_private = db_prepare_bool( $p_private );
$c_type = db_prepare_int( $p_type );
$c_attr = db_prepare_string( $p_attr );

Can you tell me what is wrong???

Steps To Reproduce

Here is my config_inc.php file

<?php
$g_hostname = 'xxxxxxxxxxxxxx';
$g_db_username = 'XXXX';
$g_db_password = 'XXXXXXXXX';
$g_database_name = 'XXXXXX';
$g_db_type = 'mysql';
$g_mail_receive_own = OFF;
$g_default_notify_flags = array('reporter' => ON, 'handler' => ON, 'monitor' => ON, 'bugnotes' => ON, 'threshold_min' => NOBODY, 'threshold_max' => NOBODY);
$g_notify_flags['new']['threshold_min'] = ADMINISTRATOR;
$g_notify_flags['new']['threshold_max'] = ADMINISTRATOR;
?>

Additional Information

//NEW BUG
2008-08-04 18:36 CEST mail_recipient bug=344, add reporter=14
2008-08-04 18:36 CEST mail_recipient bug=344, drop 14 (own)
2008-08-04 18:36 CEST mail bug=344, type=new, msg=email_notification_title_for_action_bug_submitted, recipients=()
// NEW BUG NOTE WITHOUT ASSIGNATION
2008-08-04 18:44 CEST mail_recipient bug=345, add reporter=14
2008-08-04 18:44 CEST mail_recipient bug=345, add note author=14
2008-08-04 18:44 CEST mail_recipient bug=345, drop 14 (own)
2008-08-04 18:44 CEST mail bug=345, type=bugnote, msg=email_notification_title_for_action_bugnote_submitted, recipients=()
// ASSIGNATION
2008-08-04 18:45 CEST mail_recipient bug=345, add reporter=14
2008-08-04 18:45 CEST mail_recipient bug=345, add handler=1
2008-08-04 18:45 CEST mail_recipient bug=345, add note author=14
2008-08-04 18:45 CEST mail_recipient bug=345, drop 1 (own)
2008-08-04 18:45 CEST mail bug=345, type=owner, msg=email_notification_title_for_action_bug_assigned, recipients=(XXX@XXX.XXX)
// NEW BUG NOTE WITH ASSIGNATION
2008-08-04 18:45 CEST mail_recipient bug=345, add reporter=14
2008-08-04 18:45 CEST mail_recipient bug=345, add handler=1
2008-08-04 18:45 CEST mail_recipient bug=345, add note author=14
2008-08-04 18:45 CEST mail_recipient bug=345, drop 14 (own)
2008-08-04 18:45 CEST mail bug=345, type=bugnote, msg=email_notification_title_for_action_bugnote_submitted, recipients=(XXX2@XXX.XXX)

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Relationships

related to 0009309 closedgiallu Problems with e-mail notifications about bugnotes [PATCH] 

Activities

dregad

dregad

2023-06-06 11:49

developer   ~0067830

We are resolving this issue as "no change required", because it was reported against an old version of MantisBT which is no longer supported.

We recommend that you upgrade to the latest stable version [1]; if after doing so the problem still exists, do not hesitate to reopen the issue.

[1] http://www.mantisbt.org/download.php