0004385: An option to insert a "Do not reply to this email" line in notifications emails - MantisBT

ID	Project	Category	View Status	Date Submitted	Last Update

0004385	mantisbt	feature	public	2004-08-24 15:49	2019-02-19 16:39

Reporter	minibbjd	Assigned To
Priority	normal	Severity	minor	Reproducibility	always
Status	new	Resolution	open
Product Version	git trunk

Summary	0004385: An option to insert a "Do not reply to this email" line in notifications emails
Description	It would be nice to be able to set a text in the configuration file that is inserted at the beginning of all notification emails that are sent out.
Additional Information	It could be set to an empty string as default or to something like this: "This is an automatic email message. Please do not reply, but follow the link below and put in your comments directly into the Mantis bug tracker."
Tags	No tags attached.

grangeway 2004-10-05 16:32 reporter ~0007922	This seems like something to do in 0.20 or whenever we allow custom templates for email's.

siebrand 2009-06-13 04:12 developer ~0022133	Unassigned after having been assigned for multiple years without progress.

ChrisG 2019-02-19 15:38 reporter ~0061525	This one is definitely important. Novice users expect to be able to reply to emails like this nowadays as all the major ticketing systems support it. I think Mantis implementing IMAP support to read replies would be over the top, but you need to at least inform users the feature doesn't exist.

atrol 2019-02-19 16:34 developer ~0061529	think Mantis implementing IMAP support to read replies would be over the top @ChrisG not sure if you know this 3rd party plugin https://www.mantisbt.org/wiki/doku.php/mantisbt:plugins:emailreporting

ChrisG 2019-02-19 16:39 reporter ~0061531	Ah, I was not aware - thanks, that's cool. But I wouldn't want to implement in our case. Too much scope for future breakage (independent points of failure) if we have Mantis logging into IMAP.