View Issue Details
ID | Project | Category | View Status | Date Submitted | Last Update |
---|---|---|---|---|---|
0027815 | mantisbt | upgrade | public | 2020-12-30 12:03 | 2021-01-31 05:47 |
Reporter | ednar | Assigned To | dregad | ||
Priority | urgent | Severity | crash | Reproducibility | have not tried |
Status | closed | Resolution | unable to reproduce | ||
Product Version | 2.24.4 | ||||
Summary | 0027815: Unable to update Issue | ||||
Description | Hello, We have just upgrade to 2.24.4, and we receive a server error when trying to update some issues. If we downgrade to our previous release of 2.24.1 we do not receive error | ||||
Steps To Reproduce | Try update issue | ||||
Tags | No tags attached. | ||||
Can you be a little bit more specific as to the error you're getting, and the steps leading to it ? As it is, I don't see how we could possibly help. |
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We have existing mantis of 2.24.1 We download the latest update. When a user went to update a bug, they receive an 500 error from the server If we replace the files from the latest update with a new download of 2.24.1, it works fine. Presumably there are changes in patch when issues are updated. For now, we roll back to 2.24.1 as it holiday and end of work day soon. Maybe you fix issue. |
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PHP is version 7.2.34 if need you help |
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Is there some more information in webserver / PHP logs? Do you have any 3rd party plugins installed? |
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That strange - could not access bug - clicking on the link to view atrol comment did not open and took client back to main page. After logout and log back in can view again. It seems like new version has issues - maybe are resolve January? no 3rd party plugins installed. Web server log show bug update return 500 error |
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@ednar your problem is not reproducible. Please provide actual, detailed errors from your PHP log, otherwise we can't help you. |
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@ednar do you have set If yes, does applying the fix for 0027826 also fix your issue? |
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ednar, You did not provide feedback; I am therefore resolving this issue as "no change required". Feel free to reopen the issue at a later time and provide the requested information. |
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Unable to reproduce is a more appropriate resolution |
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