View Issue Details

IDProjectCategoryView StatusLast Update
0027102mantisbtupgradepublic2020-08-09 07:53
Reporterpattersdan Assigned Toatrol  
Status closedResolutionno change required 
PlatformLinuxOSDebianOS VersionBuster
Product Version2.24.1 
Summary0027102: Category field missing after upgrade

After upgrading from 1.8 to current 2.24.1 when attempting to submit a ticket the category field is not present.
The submission fails with the following error message:

A necessary field "category" was empty. Please recheck your inputs.
Please use the "Back" button in your web browser to return to the previous page. There you can correct whatever problems were identified in this error or select another action. You can also click an option from the menu bar to go directly to a new section.

I'm sure this is something simple, just not sure what. Is there maybe a random setting?

Steps To Reproduce

Copy config_inc.php from existing install
php /var/www/html/admin/upgrade_unattended.php
remove admin directory
report issue
fill in required data
submit issue

Additional Information

I've attempted this process a few different times, including doing the manual upgrade via the web interface.

TagsNo tags attached.




2020-07-22 16:27


mantis.submitAnIssue.png (33,763 bytes)   
mantis.submitAnIssue.png (33,763 bytes)   
mantis.version.png (28,029 bytes)   
mantis.version.png (28,029 bytes)   
mantisError.png (50,611 bytes)   
mantisError.png (50,611 bytes)   


2020-07-22 16:58

developer   ~0064177

Have you set option bug_report_page_fields in config_inc.php ?



2020-07-22 17:08

reporter   ~0064179

It was set. I added category_id to the array and it works now. Thanks, I knew it had to be something simple! You can mark this as closed.

Thanks again!!

Issue History

Date Modified Username Field Change
2020-07-22 16:27 pattersdan New Issue
2020-07-22 16:27 pattersdan File Added: mantis.submitAnIssue.png
2020-07-22 16:27 pattersdan File Added: mantis.version.png
2020-07-22 16:27 pattersdan File Added: mantisError.png
2020-07-22 16:58 atrol Status new => feedback
2020-07-22 16:58 atrol Note Added: 0064177
2020-07-22 17:08 pattersdan Note Added: 0064179
2020-07-22 17:08 pattersdan Status feedback => new
2020-07-22 17:14 atrol Assigned To => atrol
2020-07-22 17:14 atrol Status new => resolved
2020-07-22 17:14 atrol Resolution open => no change required
2020-08-09 07:53 atrol Status resolved => closed