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IDProjectCategoryView StatusLast Update
0025817mantisbtemailpublic2019-06-13 18:22
Reporterkanjias Assigned Todregad  
PrioritynormalSeverityminorReproducibilityN/A
Status closedResolutionno change required 
PlatformServerOSDebianOS Version9
Product Version2.20.0 
Summary0025817: Problems with Mail
Description

Ich habe ein Problem mit Mail, die Schritte [url=https://www.mantisbt.org/forums/viewtopic.php?f=3&t=15398]hier[/url] habe ich bereits befolgt. Wenn ich Mails über die Seite admin/email_qeue.php versende zeigt er mir an, dass die Mail erfolgreich gesendet wurde. Leider landet sie weder im Postausgang meines Absenderpostfaches noch kommt sie bei meinem Empfängerpostfach an. Meine config/conf_inc.php sieht so aus:

I have some problems with mail. Every time I try to send over admin/email_qeue.php to test if it works, it says that the mail was succesfully sent. But there are no mails in my outgoing mail (the one for support@kanjias.de ) and in my ingoing mail ( kettcardriverprofi@gmx.de ). My config/conf_inc.php looks like this:

<?php
$g_hostname = 'localhost';
$g_db_type = 'mysqli';
$g_database_name = 'mantisbt';
$g_db_username = 'mantisbt';
$g_db_password = '***';

$g_default_timezone = 'UTC';

$g_crypto_master_salt = '***';

/ Email Settings/
$g_enable_email_notification = ON;
$g_smtp_host = 'mail.hosting.de';
$g_smtp_username = 'support@kanjias.de';
$g_smtp_password = '***';
$g_webmaster_email = 'kettcardriverprofi@gmx.de';
$g_phpMailer_method = 'PHPMAILER_METHOD_SMTP';
$g_return_path_email = 'support@kanjias.de';
$g_from_email = 'support@kanjias.de';
$g_allow_signup = ON;
$g_smtp_port = 25;
$g_administrator_email = 'kettcardriverprofi@gmx.de';

PHP Version is 7.3.5 and the other versions can be found in the fields above.

TagsNo tags attached.

Activities

kanjias

kanjias

2019-05-30 19:09

reporter   ~0062168

I think, it's not a bug, it's a problem with my version I think. But I don't know what is wrong :-(

dregad

dregad

2019-05-31 05:49

developer   ~0062173

It's not clear from your report, if the messages are stuck in the MantisBT queue or successfully processed from there and sent to your mail server. If the queue is empty, then I'm afraid there is nothing that we can do for you and you should look on the side of your SMTP server for troubleshooting.

As you say, this is not a MantisBT bug, (you are asking for help on how to debug / configure the system). I am therefore resolving this issue as "no change required".

Please use the forums to get support on customizing and using MantisBT (refer to http://www.mantisbt.org/support.php for links and further details).