View Issue Details
|ID||Project||Category||View Status||Date Submitted||Last Update|
|0025763||mantisbt||attachments||public||2019-05-15 19:41||2019-06-14 02:39|
|Target Version||2.21.1||Fixed in Version||2.21.1|
|Summary||0025763: File upload timeout|
Since last updates timeout of uploading files in Dropzone was added, now it is 30000 milliseconds. Sometimes when you want to send larger files, like 1GB, timeout occurs and you are unable to send totally files.
|Tags||No tags attached.|
@TomekAP you could try to undo the following change https://github.com/mantisbt/mantisbt/commit/9efa27c9a2512c77ce53cae910ce8290f643c80d
@atrol no, it will not help in file dropzone.min.js is timeout ...,timeout:3e4,...., now 30 seconds, so you have 30 seconds to upload a file, and timeout is not configurable.
Did you try my proposal?
Which version did you use before?
Yes, I have commented that line at id didn`t help.
For example version 2.19.1 has dropzone in version of 4.3.0, it doesn`t contain timeout, so upload is possible
This means we would have to introduce one more configuration option in Mantis to be able to configure Dropzone
or set this option default to quite big value
The default is set in a 3rd party component.
Be also aware that there is option
You could try to ask the author to change the default setting, but I assume he will reject as the value can be changed by configuration.
As long as there is no change in library
The timeout can be increased in js/common.js by adding
The right way to deal with the timeout would be to present some message to the user.
Implemented PR for that https://github.com/mantisbt/mantisbt/pull/1520
More users are encountering this issue, e.g. https://mantisbt.org/forums/viewtopic.php?f=3&t=26371
|2019-05-15 19:41||TomekAP||New Issue|
|2019-05-16 05:45||atrol||Note Added: 0062075|
|2019-05-16 05:47||atrol||Note Edited: 0062075||View Revisions|
|2019-05-16 05:52||atrol||Note Added: 0062077|
|2019-05-16 05:57||TomekAP||Note Added: 0062078|
|2019-05-16 06:08||atrol||Note Added: 0062079|
|2019-05-16 06:09||atrol||Note Edited: 0062079||View Revisions|
|2019-05-16 06:11||atrol||Note Edited: 0062079||View Revisions|
|2019-05-16 06:19||TomekAP||Note Added: 0062080|
|2019-05-16 07:15||atrol||Note Added: 0062081|
|2019-05-16 07:25||TomekAP||Note Added: 0062082|
|2019-05-16 10:51||atrol||Note Added: 0062083|
|2019-05-20 22:24||vboctor||Note Added: 0062104|
|2019-05-21 05:49||atrol||Note Added: 0062105|
|2019-06-10 16:22||atrol||Note Added: 0062232|
|2019-06-10 16:22||atrol||Assigned To||=> atrol|
|2019-06-10 16:22||atrol||Status||new => assigned|
|2019-06-10 16:22||atrol||Target Version||=> 2.22.0|
|2019-06-14 01:23||vboctor||Changeset attached||=> MantisBT master-2.21 bcb1334f|
|2019-06-14 01:23||atrol||Status||assigned => resolved|
|2019-06-14 01:23||atrol||Resolution||open => fixed|
|2019-06-14 01:26||vboctor||Fixed in Version||=> 2.21.1|
|2019-06-14 01:27||vboctor||Summary||Dropzone timeout => File upload timeout|
|2019-06-14 02:39||vboctor||Target Version||2.22.0 => 2.21.1|
|2019-06-14 02:39||vboctor||Status||resolved => closed|