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IDProjectCategoryView StatusLast Update
0025474mantisbtdb mysqlpublic2019-02-24 06:41
Reportercedrickzepp Assigned Toatrol  
PriorityhighSeveritycrashReproducibilityhave not tried
Status closedResolutionno change required 
PlatformUbuntu 18 
Product Version2.19.0 
Summary0025474: APPLICATION ERROR #400
Description

The connection to the database has failed. The error returned by the database was # 2054: The server requested authentication method unknown to the client
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Steps To Reproduce

After updating (through -apt update and apt upgrade) access to the installation of MantisBT has become useless. The databases and users are intact.

Access to the server (VPS) through SSH is available and intact.

Additional Information

ERROR IN phpmyadmin:

0002054 - The server requested authentication method unknown to the client

mysqli_real_connect(): The server requested authentication method unknown to the client [caching_sha2_password]

mysqli_real_connect(): (HY000/2054): The server requested authentication method unknown to the client

TagsNo tags attached.
Attached Files

Activities

atrol

atrol

2019-02-14 04:24

developer   ~0061490

cedrickzepp,

This is not a bug or feature request for MantisBT (you are asking for help on how to solve problems when trying to access a database after upgrade of OS ). I am therefore resolving this issue as "no change required".

It's quite obvious that it's not related to MantisBT as you get the same error in phpMyAdmin

Please use the forums to get support on customizing and using MantisBT (refer to http://www.mantisbt.org/support.php for links and further details).

Using a MySQL forum and or a Ubuntu forum will be the even better place to ask.

cedrickzepp

cedrickzepp

2019-02-14 04:25

reporter   ~0061491

Description: Ubuntu 18.04.2 LTS
Release: 18.04
PHP 7.2.15-0ubuntu0.18.04.1 (cli) (built: Feb 8 2019 14:54:22) ( NTS )
mysql Ver 8.0.15 for Linux on x86_64 (MySQL Community Server - GPL)
Server version: Apache/2.4.29 (Ubuntu)