View Issue Details

IDProjectCategoryView StatusLast Update
0025363mantisbtcustom fieldspublic2019-02-24 06:41
Reportercedrickzepp Assigned Toatrol  
PrioritynormalSeverityminorReproducibilityhave not tried
Status closedResolutionno change required 
Product Version2.19.0 
Summary0025363: Custom date field modify issue priority.
Description

Is it possible that the custom date field can modify the priority of the issue?

I mean that if in the custom date field we select a specific date and when the time of the date arrives, change the priority of the incident.

TagsNo tags attached.
Attached Files

Activities

atrol

atrol

2019-01-21 15:35

developer   ~0061264

when the time of the date arrives, change the priority of the incident.

This is not possible out of the box.

Not exactly what you want, but you could use the following plugin as a basis to implement what you need https://github.com/mantisbt-plugins/Reminder/tree/Mantis-Version-2.X

cedrickzepp

cedrickzepp

2019-01-23 21:55

reporter   ~0061291

There is a problem: operators do NOT have access to email, they can only see the mantis view monitor.

atrol

atrol

2019-01-24 02:13

developer   ~0061292

operators do NOT have access to email

Understand

But you could use the plugin as a basis to implement what you need.
I does a periodical check of a date you entered, and does something (send email) based on this date and the actual date.
Instead of sending email, you could change the plugin to set priority.
You even don't need to use a custom field for it, but can you use the due date standard field.
https://www.mantisbt.org/docs/master/en-US/Admin_Guide/html-desktop/#admin.config.duedate

Isn't this what you need?

Even without any plugin, this field is gets a red colored background if due date is reached.

duedate.PNG (7,845 bytes)   
duedate.PNG (7,845 bytes)   
atrol

atrol

2019-02-13 17:37

developer   ~0061487

Setting to resolved as there was no further feedback and the functionality can be implemented by writing a plugin.

cedrickzepp

cedrickzepp

2019-02-14 04:04

reporter   ~0061489

That solution works for me, thank you very much for the attention.