There is nothing more to tell than what I told in 0024856.

This is a configuration issue that can't be reproduced using the given information.

FYI - I have changed this behavior by changing setting $g_show_product_version from AUTO to ON

You didn't provide detailed information for this step.
I assume there is something wrong with it.
Maybe you have set

$g_show_product_version = 'ON';

instead of setting it

$g_show_product_version = ON;

Subhashini,

This is not a bug or feature request for MantisBT (you are asking for help on how to configure the system). I am therefore resolving this issue as duplicate of 0024856.

Please use the forums to get support on customizing and using MantisBT (refer to http://www.mantisbt.org/support.php for links and further details).

I have set behaviour as
$g_show_product_version = ON;

I couldnt understand what details you are expecting from my side, let me know what you need. I will provide it..
I have tried with more solutions, spent totally 7hrs to fix this, but i couldnt.

Correct me where i am wrong

Providing detailed step by step instructions means to write something like:

• Create a fresh install of Mantis 2.17.1
• Add the following content to file config_inc.php in folder config
• Click on button Button xyz
• Select value ABC from List 1
• Enter value 1.0 in field Field 1
• ...

Created a fresh install of Mantis 2.17.1
Added the following content to file config_inc.php in folder config
$g_show_product_version = ON;

Click on Manage projects -> Projects - > Click on create new project button
[My case: Entered Project name "Sample pro", status "development , Inherit Global categories "checked", View status as "Private"] and click on add project button

Once added - click on edit poject - under versions - Enter version name [my case: V1.1] and click on Add version button

Login access level "Reporter" - Click on Report Issue - Enter issues [Category, Reproducibility,Severity, Priority,Product Version, Assigned to, Summary, Description] and click on Submit issue

Login access level "Developer" - Click on Issue id - Once page opens (refer screenshot) - click on "change status to"
and "change status" to Confirmed / Acknowledged / Resolved] - Refer Screenshot [developer change status]

My query is - Product version is not displaying. Correct me where i am wrong in configuration settings or in others

I spend hardly 7hours to resolve this but no luck. Kindly guide me

developer login - view issue.png (36,939 bytes)   

developer login - view issue.png (36,939 bytes)   

developer change status.png (11,575 bytes)   

developer change status.png (11,575 bytes)   

Login access level "Reporter"

When following your instructions, there is no other user than the administrator.
You missed to describe some steps.

Even when assuming you created a user with access level reporter and assigned it to the privat project with the same access level, the description of next step can hardly be true.

Click on Report Issue - Enter issues [Category, Reproducibility,Severity, Priority,Product Version, Assigned to, Summary, Description] and click on Submit issue

Reporters don't get the field Assigned to with default settings and reporters are not able to choose a Product Version when followong your steps as they get no unreleased versions in the list.

Ok, let me explain more in detail

Created a fresh install of Mantis 2.17.1
set behavior in config_inc.php
$g_show_product_version = ON;

Click on Manage projects -> Projects - > Click on create new project button
[My case: Entered Project name "Sample pro", status "development , Inherit Global categories "checked", View status as "Public"] and click on add project button

Click on Manage projects -> Projects - > Click on create new project button
[My case: Entered Project name " Test Project ", status "development , Inherit Global categories "checked", View status as "Private"] and click on add project button

Once added - click on edit project "Test Project "- under versions - Enter version name [my case: V1.1] and click on Add version button
After click on Add user and assign access level "reporter" to reporters
assign access level "developers" to developers
assign access level "Viewer" to Viewers

Login access level "Reporter" - Click on Report Issue - Enter issues [Category, Reproducibility,Severity, Priority,Product Version, Summary, Description] and click on Submit issue
Note: Product version displayed in reporter login for "reporter" access level

Login access level "Developer" - Click on Issue id - Once page opens (refer screenshot) - click on "change status to"
and "change status" to Confirmed / Acknowledged / Resolved] - Refer Screenshot attached previously [developer change status]
Here version is not displaying

My query is - Product version is not displaying only for private projects. Correct me where i am wrong in configuration settings or in others
Note:for public projects, product is showing for both access level " reporter" and "developer "

I hope provided necessary information, if needed any info let me know.

After click on Add user and assign access level "reporter" to reporters

Still the same what I wrote before:
When following your instructions, there is no other user than the administrator.
You missed to describe some steps.

And still the same, when following your steps

• reporters don't get the field Assigned to
• reporters get the Product Version field, but they are not able to choose a Product Version as they get no unreleased versions in the list.

Subhashini,

You did not provide feedback; I am therefore resolving this issue as "no change required".

Feel free to reopen the issue at a later time and provide more information to reproduce the issue.