View Issue Details

IDProjectCategoryView StatusLast Update
0024466mantisbtattachmentspublic2019-12-13 18:06
Reporterrafique.kakati Assigned Todregad  
PrioritynormalSeveritymajorReproducibilityhave not tried
Status closedResolutionunable to reproduce 
Product Version2.11.1 
Summary0024466: Move Bug from one Project to Another
Description

Hi,

I was trying to Move a Bug from one project to another which has attachments to it, but the bug was showing the following error while moving.

"APPLICATION ERROR #505

Uploaded file could not be moved to the file storage directory. Directory either does not exist or not writable to webserver.
Please use the "Back" button in your web browser to return to the previous page. There you can correct whatever problems were identified in this error or select another action. You can also click an option from the menu bar to go directly to a new section."

I have also enabled the features :-
$g_allow_file_upload = ON;
$g_file_upload_method = DISK;
file_uploads = TRUE (php.in)

However if I Move a ticket without attachement then its get moved to another project.

TagsNo tags attached.
Attached Files
Moveiisue.png (155,984 bytes)   
Moveiisue.png (155,984 bytes)   

Relationships

related to 0024847 closedatrol APPLICATION ERROR #502 when trying to move issue from one project to another 

Activities

atrol

atrol

2018-05-21 11:02

developer   ~0059894

Are you able to add attachments in project "Another" when entering new issues?

rafique.kakati

rafique.kakati

2018-05-22 01:35

reporter   ~0059906

Yes, we are able to add attachments in every project when creating new issue.

atrol

atrol

2018-05-22 02:03

developer   ~0059907

Do you use the same folder to store attachments of both projects?

rafique.kakati

rafique.kakati

2018-05-22 03:01

reporter   ~0059908

Folder structure will be different i.e for example Project1 and Project2

Folder Structure for Project1 :- MantisDocuments\Project1\bugidfolder
Folder Structure for Project2 :- MantisDocuments\Project2\bugidfolder

This was working in previous version.

atrol

atrol

2018-05-22 03:07

developer   ~0059909

This was working in previous version.

What does This mean? Just being able to use two separate folders for attachments, or also being able to move issues with attachments between projects with two separate folders?

What does previous mean? Which version?

rafique.kakati

rafique.kakati

2018-05-22 03:22

reporter   ~0059913

We had modified the code, to create separate folder for each project and that was working fine in version 1.2.11.

After Upgrading made the same changes, individual project are able to create the folder but, not able to move.

atrol

atrol

2018-05-22 04:09

developer   ~0059915

We had modified the code, to create separate folder for each project

Why did/do you modify the code for this?
This is possible out of the box by using field Upload File Path on page Manage > Manage Projects and clicking the project name.

and that was working fine in version 1.2.11

What does that mean? Just being able to use two separate folders for attachments, or also being able to move issues with attachments between projects with two separate folders?

I am not aware that moving between different folders ever worked.

tedritheni

tedritheni

2019-07-22 19:24

reporter   ~0062413

@atrol but the attachments do not get moved between folders when you move the bug between projects

atrol

atrol

2019-07-23 02:07

developer   ~0062417

but the attachments do not get moved between folders when you move the bug between projects

Isn't this what I wrote before?

I am not aware that moving between different folders ever worked.

dregad

dregad

2019-12-03 05:44

developer   ~0063161

Since no feedback or updates were provided on this issue for many months, I'm closing it as unable to reproduce.