View Issue Details

IDProjectCategoryView StatusLast Update
0024329mantisbtbugtrackerpublic2018-05-13 16:53
Reporterkvniranjan Assigned Toatrol  
PrioritynormalSeveritymajorReproducibilityrandom
Status closedResolutionno change required 
Product Version2.6.0 
Summary0024329: Bug notes not visible to one particular user.
Description

Hi,
I have one peculiar problem.I have a user id who can report issues in Mantis.But whatever the updates are there from the
developer i.e., in notes section,she is not able to view.I impersonated with her userid as well and found the issue to be there.

Please advice what might be the issue.

TagsNo tags attached.

Activities

atrol

atrol

2018-04-19 02:45

developer   ~0059604

I am not able to reproduce the issue using the given information.

I assume the developer is adding private notes and the other user has different access level and is not allowed to see private notes.

kvniranjan

kvniranjan

2018-04-19 07:32

reporter   ~0059608

The same issue has crept into my user id as well now.I have a user id with manager role and the default administrator user id as well.
Please advice

atrol

atrol

2018-04-19 07:35

developer   ~0059609

kvniranjan,

so we are not talking about private notes?

If so, the provided information is not sufficient to provide any help in resolving the issue. A complete and detailed description is required for the support team to get a clear understanding of the problem.

Please explain what you do, what are the results you expect to get and what you actually get.

Also provide detailed, step-by-step instructions to reproduce the issue; the additional information listed below may also be useful:

  • Exact version of PHP, Database, Web server, Browser and Operating System
  • Relevant customizations (e.g. changes in config_inc.php, etc)
  • Installed plugins or custom functions ?
  • Was the MantisBT source code modified in any way ?
kvniranjan

kvniranjan

2018-04-19 08:06

reporter   ~0059610

Found the resolution based on the issue reported in 0003096.

The work around was to disallow developer role to delete the notes.

Please let me know if the relevant patch is available so that the same can be applied.

atrol

atrol

2018-04-22 09:23

developer   ~0059632

The work around was to disallow developer role to delete the notes.

I don't understand at the moment how this is related to the issue.

Please use latest stable version (2.13.1 at the moment) and follow the instructions from 0024329:0059609

atrol

atrol

2018-05-03 15:23

developer   ~0059736

kvniranjan,

You did not provide any feedback; I am therefore resolving this issue as "no change required".

Feel free to reopen the issue at a later time and provide the requested information.