View Issue Details

IDProjectCategoryView StatusLast Update
0023647mantisbtbugtrackerpublic2017-11-27 13:01
Reporterxnielsda1 Assigned Toatrol  
PrioritynormalSeverityblockReproducibilityunable to reproduce
Status closedResolutionno change required 
OSCentOS 
Product Version1.2.19 
Summary0023647: All new Notes get ID 000000
Description

When adding notes to issues, the software will show an application error #11 empty note (attachment) while the field was not empty. After that the software creates an note with the ID 00000. The notes are shown multiple times now and with some of them the information is incorrectly shown(creator of the note)

Steps To Reproduce

this happens every time we create a note for an issue. But we have no idea what caused this bug.

TagsNo tags attached.
Attached Files
Adding note1.PNG (9,544 bytes)   
Adding note1.PNG (9,544 bytes)   
Adding note2.PNG (10,044 bytes)   
Adding note2.PNG (10,044 bytes)   
Adding note3.PNG (51,013 bytes)   
Adding note3.PNG (51,013 bytes)   

Activities

atrol

atrol

2017-11-17 07:54

developer   ~0058218

I am pretty sure this is no MantisBT bug, as 1.2.19 is quite old and very stable and does certainly not come with such kind of major bugs.
I assume the bug is caused by some PHP and/or database issue.
Have a look at the appropriate logs, where you might find errors or warnings which lead you in the right direction.

I am resolving this issue as "no change required", because it was reported against an old version of MantisBT which is no longer supported.

We recommend that you upgrade to the latest stable version [1]; if after doing so the problem still exists, do not hesitate to reopen the issue.

Please use the forums to get support on customizing and using MantisBT (refer to http://www.mantisbt.org/support.php for links and further details).

[1] http://www.mantisbt.org/download.php