View Issue Details
ID | Project | Category | View Status | Date Submitted | Last Update |
---|---|---|---|---|---|
0020811 | mantisbt | feature | public | 2016-04-15 06:01 | 2016-05-16 05:09 |
Reporter | gdureuil | Assigned To | atrol | ||
Priority | normal | Severity | major | Reproducibility | always |
Status | closed | Resolution | no change required | ||
Product Version | 1.2.19 | ||||
Summary | 0020811: Problem with accentuated characters in description field | ||||
Description | Hello. When posting a bug report (language is french), there is a problem with special characters with accents (à, é, ù, ç, ...). They are stored in database as if UTF-8 had been converted to ISO-8859-1 and a display problem of these characters happens. This happens only in initial bug report in description field. When adding notes, these characters are added properly. This happens on every bug report. Here is info on install of MantisBT. Apache2.4 | ||||
Tags | No tags attached. | ||||
gdureuil, I was not able to reproduce your problem with a fresh install of 1.2.19. You should provide detailed step-by-step instructions to reproduce the issue; the following additional information may also be useful:
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Hello, thanks for taking time to help me. As for what you asked :
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Just another test, when editing the bug report to correct, and adding again these special characters, it works. The problem happens only on initial bug report. |
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Are you able to reproduce this at http://www.atrol.de/mantisbt-1.2.19 ? |
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I just created an account and submited (id 0000199) and could not reproduce problem. |
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Do you see this just in "Description" field or also in "Steps To Reproduce" and/or "Additional Information"? |
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Just tested and the problem happens on title, description, steps to reproduce, and additionnal information. |
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No time for a deeper look, just a guess. |
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Tested this modification and still having the problem. (reverting the modification) |
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Are you able to provide step-by-step (starting with installation) instructions to reproduce the issue? |
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gdureuil, You did not provide any feedback; I am therefore resolving this issue as "no change required". Feel free to reopen the issue at a later time and provide the requested information. |
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