View Issue Details

IDProjectCategoryView StatusLast Update
0019778mantisbtemailpublic2015-06-10 16:15
Reporterjdvillaceran Assigned Toatrol  
PriorityurgentSeveritymajorReproducibilityunable to reproduce
Status closedResolutionno change required 
Summary0019778: Email not receiving any from mantisBT
Description

Our emails can't receive any emails from the mantisBT after sending a issue

Steps To Reproduce
  • mantis_email_table - ERROR 144
  • resolved by deleting table and add the same mantis_email_table
  • after try the mantisBT again with new report issue.
  • after submitting waiting for an email in our mails
  • been 30mins still no mails from the mantisBT
Additional Information

Config_inc.php

<?php
$g_hostname = 'localhost';
$g_db_type = 'mysql';
$g_database_name = 'bugtracker';
$g_db_username = 'root';
$g_db_password = '';

$g_allow_signup = ON; //allows the users to sign up for a new account
$g_enable_email_notification = ON; //enables the email messages
$g_phpMailer_method = PHPMAILER_METHOD_SMTP;
$g_smtp_host = 'smtp.gmail.com';
$g_smtp_connection_mode = 'ssl'; //tls
$g_smtp_port = 465; // 587
$g_smtp_username = 'jinisysbugtracker@gmail.com'; //replace it with your gmail address
$g_smtp_password = 'j1n15y5admin'; //replace it with your gmail password
$g_administrator_email = 'jinisysbugtracker@gmail.com'; //this will be your administrator email address
$g_max_file_size = 3000000;

TagsNo tags attached.

Activities

atrol

atrol

2015-05-28 01:15

developer   ~0050837

jdvillaceran,

This is not a bug or feature request for MantisBT (you are asking for help on how to configure the system). I am therefore resolving this issue as "no change required".

Please use the forums, the mantisbt-help mailing list or IRC to get support on customizing and using MantisBT (refer to http://www.mantisbt.org/support.php for links and further details).

Especially start reading https://www.mantisbt.org/forums/viewtopic.php?f=3&t=15398

Ensure that you set also $g_from_email and $g_return_path_email as some mailers don't like settings like 'admin@example.com'.

I recommend to change your smtp password if the posted one is the real one.