0014721: Error page when generate summary in HTML format - MantisBT

ID	Project	Category	View Status	Date Submitted	Last Update

0014721	mantisbt	printing	public	2012-09-19 20:05	2014-12-08 02:08

Reporter	phyllisl	Assigned To	dregad
Priority	normal	Severity	crash	Reproducibility	always
Status	closed	Resolution	fixed
OS	SLES	OS Version	SLES11_64bit_SP2
Product Version	1.3.0dev
Target Version	1.3.0-beta.1

Summary	0014721: Error page when generate summary in HTML format
Description	This is actually from testing the nightly build 1.3 Mantis. After finishing the installation and created the first ever bug report(logged in as administrator), if user clicks summary->print reports->Internet Explore icon, it gives a page with following error: XML Parsing Error: XML or text declaration not at start of entity Location: http://10.96.99.121/mantisbt/print_all_bug_page_word.php?search=&sort=&dir=DESC&type_page=html&export=-1&show_flag=0 Line Number 5, Column 1:<?xml version="1.0" encoding="utf-8"?><!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd"><html xmlns="http://www.w3.org/1999/xhtml" lang="en" xml:lang="en" ><head> ^
Steps To Reproduce	click summary->print reports->Internet Explore icon
Additional Information	Mantis Version: mantisbt-1.3.0dev-master-2c916dd.tar.gz 19-Sep-2012 06:34 2.5M from http://www.mantisbt.org/builds/ The installation was done by following the guide online at: http://www.mantisbt.org/manual/manual.installation.php Also, attached is the config_inc.php of this server. The page content is copy pasted from the installation result without modification.
Tags	No tags attached.
Attached Files	config_inc.php (9,744 bytes) <?php $g_hostname = 'localhost'; $g_db_type = 'mysql'; $g_database_name = 'bugtracker'; $g_db_username = 'root'; $g_db_password = 'mAntis'; $g_crypto_master_salt = 't3rJRrII0IjPfo+66SgQpo2YMZ/IOHpNUnSCpftNa7w='; ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ config_inc.php (9,744 bytes) Should Successfully print out special characters like this.jpg (287,085 bytes) Should Successfully print out special characters like this.jpg (287,085 bytes) Fail to print out special Character.jpg (268,464 bytes) Fail to print out special Character.jpg (268,464 bytes)

phyllisl 2012-09-21 12:31 reporter ~0032900	It now gives a new error after updating the file.

dregad 2012-09-21 12:44 developer ~0032902	I cannot replicate this. Are you sure you applied the patch correctly ? print_all_bug_page.php does not use a parameter called 'export'. If you're not sure how to apply patches, then wait until tomorrow to download the next nightly build.

phyllisl 2012-09-21 14:10 reporter ~0032903	Sorry to confuse you. Actually I made a mistake while applying the patch. Now the error should be: XML Parsing Error: not well-formed Location: http://10.96.99.122/mantisbt/print_all_bug_page_word.php?search=&sort=&dir=DESC&type_page=html&export=-1&show_flag=0 Line Number 205739, Column 122:Apr 15 07:50:37 phx-dr-cn3 ADE: \|16082084 30719 000003 THRD TMSM 2009-04-15T07:50:37.054811\| NOTICE 0674 THRD: ˆ¢¾·ˆ¢¾· -------------------------------------------------------------------------------------------------------------------------^

dregad 2012-09-21 18:41 developer ~0032907	Looks like the error is caused by data in one of the issues being exported, causing incorrect html to be generated. Would you be able to isolate the one issue being exported at line 205739 generate the html page upload the resulting file here (use browser's view source to export it)

phyllisl 2012-09-21 20:45 reporter ~0032919	I tried to remove the lines that caused the problems from source file, and the report was finally printed, but apparently, all the special characters that should be printed out just like other text (see:Should Successfully print out like this) are causing trouble in 1.3

dregad 2012-09-23 11:59 developer ~0032921	That's not what I asked. I'm looking for a sample of data (the special chars you mention) that breaks so I can reproduce the problem locally and hopefully fix it. Your screenshot does not help.

phyllisl 2012-09-25 21:23 reporter ~0032939 Last edited: 2012-09-25 21:24	Oct 31 04:33:51 sn2-b-1 ADE: \|12020111 28657 000003 THRD TMSM 2008-10-31T04:33:51.559966\| NOTICE 0674 THRD: xÆ·xÆ· Oct 31 04:33:51 sn2-b-1 ADE: \|12020111 28657 000003 THRD TMSM 2008-10-31T04:33:51.663965\| NOTICE 0763 THRD: Backtrace for TID 3006884768, SysPID 24992 Oct 31 04:33:51 sn2-b-1 ADE: \|12020111 28657 000003 THRD TMSM 2008-10-31T04:33:51.663997\| NOTICE 0674 THRD: ø@¯ø@ Sorry about that, would this help?

dregad 2012-09-26 04:47 developer ~0032943	OK, I can confirm there's an issue. I fact, in 1.3 I'm not even able to add a note with the data you provided in 0014721:0032939. I have opened a new issue 0014744 to track this. Please follow-up there.

dregad 2012-10-11 08:43 developer ~0033160	Additional issue identified by atrol (see 0014811:0033158).

grangeway 2013-04-05 17:57 reporter ~0036225	Marking as 'acknowledged' not resolved/closed to track that change gets ported to master-2.0.x branch

MantisBT: master 8ae62f36 2012-09-21 00:03 dregad Details Diff	Fix 0014721: XML Parsing Error in print_all_bug_page_word.php Revised code so that generated page complies with xhtml 1.0 strict DTD.	Affected Issues 0014721
	mod - print_all_bug_page_word.php	Diff File
MantisBT: master 63548c7a 2012-09-21 00:03 dregad Details Diff	Additional XML Parsing Error in print_all_bug_page_word.php Error is triggered when Custom Fields contain html special characters. Fix 0014721	Affected Issues 0014721
	mod - print_all_bug_page_word.php	Diff File

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Related Changesets

related to	0014744	closed	dregad	Unicode characters in text field prevent bug display
related to	0015721	closed	grangeway	Functionality to consider porting to master-2.0.x
related to	0014748	closed	dregad	XML Parse Error when having jpg image as attachment in summary report in HTML
related to	0014811	closed	dregad	Summary page doesn't generate properly because of special characters