0014113: Poor error handling when attaching multiple files and at least one upload fails - MantisBT

ID	Project	Category	View Status	Date Submitted	Last Update

0014113	mantisbt	attachments	public	2012-03-30 18:03	2014-01-23 17:58

Reporter	dregad	Assigned To
Priority	normal	Severity	minor	Reproducibility	always
Status	new	Resolution	open
Product Version	1.2.10

Summary	0014113: Poor error handling when attaching multiple files and at least one upload fails
Description	Following implementation of multi-file upload in 0005228, the error handling for simultaneous upload of several files is not satisfactory. When one of the files fails to upload, an error message is displayed, requiring the user to hit the back button. In fact, the other files are uploaded successfully. This behavior is confusing to users, and furthermore if you do the same thing when reporting a new issue and then resubmit, you get duplicate issues (see 0003759)
Steps To Reproduce	config_inc.php $g_file_upload_max_num = 3; $g_max_file_size = 1000; a. attach several documents: file1, size < 1000; file2, size > 1000; file3, size < 1000 b. click upload - you get Error 500 (File upload failed) as expected c. click back button d. refresh page e. file1 was uploaded successfully, file2 and file3 were not
Additional Information	See experimental (work-in-progress) branches on github https://github.com/dregad/mantisbt/tree/upload-err-hndl https://github.com/dregad/mantisbt/tree/upload-err-conv
Tags	No tags attached.

related to	0005228	closed	dregad	Attaching multiple files in one go.
related to	0003759	confirmed		Duplicate bug is created when resubmitting after file upload failure