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IDProjectCategoryView StatusLast Update
0012971mantisbtapi soappublic2019-12-13 18:06
ReporterMagicBuzz Assigned Todregad  
Status closedResolutionno change required 
Product Version1.2.5 
Summary0012971: mc_projects_get_user_accessible() produce inconsistant encoded strings

When you send a wrong login/password threw the mc_projects_get_user_accessible() method, the it returns an error message using an iso-8856-1 encoding while the webservice announce utf-8 encoding.

It's blocking for .NET devs as the .NET support of webservices fail and the message error from the webservice is not usable.

TagsNo tags attached.




2011-05-03 17:25

reporter   ~0028742

This sounds pretty annoying. I assume that you mean ISO-8859-1, right? If that is the case, how do you detect the string encoding? AFAIK it only uses characters which overlap with the UTF-8 encoding.



2011-05-04 02:38

reporter   ~0028744

Last edited: 2011-05-04 02:39

View 3 revisions

You're right, it's ISO-8859-1.
Actually I absolutely don't know how .NET detects the characters encoding.
When my program sends wrong credentials, the webservice throw an exception that contains only this information :
Main Exception : Web service error.
Inner Exception : Wrong encoding detected in the webservice response.

I can't even read the webservice response at all.

PS : I'm using Mantis and my client program on a french computer, with french settings.
Higher ASCII characters like accents é, è, à, etc. are often making troubles when using differents encodings.

Exemple :

Could become, when mismatching encodings :



2011-05-04 03:10

reporter   ~0028745

I found this in class.nusoap_base.php (in the /library/nusoap folder) :

function serializeEnvelope($body,$headers=false,$namespaces=array(),$style='rpc',$use='encoded',$encodingStyle=''){
// TODO: add an option to automatically run utf8_encode on $body and $headers
// if $this->soap_defencoding is UTF-8.  Not doing this automatically allows
// one to send arbitrary UTF-8 characters, not just characters that map to ISO-8859-1

It looks like the nusoap library has known problems when using UTF-8 encodings. The comments seems to say exactely what happens to me. May be there is an update ?



2011-05-04 04:10

reporter   ~0028747

The problem seems to be (dirty) fixed by changing two times two lines :

Line 151 in class.nusoap_base.php :

var $soap_defencoding = 'ISO-8859-1';
//var $soap_defencoding = 'UTF-8';

becomes :

//var $soap_defencoding = 'ISO-8859-1';
var $soap_defencoding = 'UTF-8';

And line 151 in nusoap.php :

var $soap_defencoding = 'ISO-8859-1';
//var $soap_defencoding = 'UTF-8';

becomes :

//var $soap_defencoding = 'ISO-8859-1';
var $soap_defencoding = 'UTF-8';

=> I don't have the inconsistent charset message anymore.

But now I get the problem 0012977



2011-05-04 15:08

reporter   ~0028752

I am having a hard time reproducing this since both Java and PHP implementations work just fine. Please provide a sample implementation in C# ( preferrably running under Mono ) which fails. It can be whichever is most convenient for you, e.g. a minimal SQL dump of the database and a SOAP invocation.



2011-05-05 08:01


MantisCrash.7z (59,433 bytes)


2011-05-05 08:04

reporter   ~0028755

I uploaded a simple project (source + binaries).

The seems not to be culture specific regarding the output I obtain when launching it on this server's webservices with en-US culture :

Choose the culture : fr-[F]R or en_[U]S
Changing culture to en-US.
Connecting to Mantis WebServices.
Connected to Mantis version 1.2.5.

Do you want to [D]isplay the error in the program, or make it [C]rash and see th
e error in a debuger ?
Error level 1 : Un problème s'est produit avec le code XML qui a été reçu du rés
eau. Pour plus d'informations, consultez l'exception interne..
Error level 2 : L'encodage dans la déclaration 'ISO-8859-1' ne correspond pas à
l'encodage du document 'utf-8'..

Hit any key to end the program.



2011-05-18 15:58

reporter   ~0028800

I've tried importing this into monodevelop but am unable to build the solution. The error ( repeated 57 times ) is

System.ServiceModel.XmlSerializerFormatAttribute' does not contain a definition forSupportFaults'

Any idea why that happens?



2011-05-19 17:35

reporter   ~0028804

Reminder sent to: vboctor

Victor, you should be the best person to look into this. Any thoughts about the .NET SOAP client problems?



2011-05-26 16:34

reporter   ~0028854

I've tried to reproduce with with plain Mono, but was unable to . Here's what I did

  • downloaded the WSDL file
  • ran wsdl mantis.wsdl
  • ran gmcs /target:library MantisConnect.cs -r:System.Web.Services
  • created a MonoDevelop solutionm imported the MantisConnect.dll
  • Ran the following program

<pre> MantisConnect m = new MantisConnect();
Console.Out.WriteLine("Connected to MantisBT version " + m.mc_version());

        string userName = &quot;toto&quot;;
        string password = &quot;toto&quot;;

        ProjectData[] projects = m.mc_projects_get_user_accessible(userName, password);

        foreach ( ProjectData project in projects )
            Console.Out.WriteLine(&quot;User has access to project &quot; +;</pre>

The output is:

Connected to MantisBT version 1.2.5

<pre>Unhandled Exception: System.Web.Services.Protocols.SoapException: Access denied.
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReceiveResponse (System.Net.WebResponse response, System.Web.Services.Protocols.SoapClientMessage message, System.Web.Services.Protocols.SoapExtension[] extensions) [0x0022c] in /usr/src/packages/BUILD/mono-2.8.2/mcs/class/System.Web.Services/System.Web.Services.Protocols/SoapHttpClientProtocol.cs:351
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke (System.String method_name, System.Object[] parameters) [0x000b8] in /usr/src/packages/BUILD/mono-2.8.2/mcs/class/System.Web.Services/System.Web.Services.Protocols/SoapHttpClientProtocol.cs:379
at MantisConnect.mc_projects_get_user_accessible (System.String username, System.String password) [0x00000] in <filename unknown>:0
at (wrapper remoting-invoke-with-check) MantisConnect:mc_projects_get_user_accessible (string,string)
at MantisBTMonoClient.MainClass.Main (System.String[] args) [0x0002c] in /home/robert/git-repos/MantisBT-Mono-Client/Main.cs:16

Which seems right to me. With a proper username/password I can also list the accessible projects.



2011-12-06 17:48

reporter   ~0030481

I've finally managed to install VS Express and look into this issue. I've reproduced the 'inconsistent' encoding problem, but managed to work around it by adding a 'Web Reference' instead of a 'Service Reference'. I've followed the steps at :

  • Add Service Reference
  • Click Advanced
  • Click Add Web Reference
  • Use the WSDL URL
  • Click Go

I now have a working web service client which works as expected. Please let me know if this works for you as well, I'd like to add it to the reference documentation.



2018-05-20 06:59

developer   ~0059873

Unassigned after a long time of inactivity.



2019-12-03 06:04

developer   ~0063167

Considering that this issue was reported on an old version of MantisBT and the problem seems related to the nusoap library which is no longer used in MantisBT since 1.3.0-beta.1 (see 0016444), I'm closing this issue. Feel free to reopen if the error can be reproduced in the latest version.

Issue History

Date Modified Username Field Change
2011-05-02 11:49 MagicBuzz New Issue
2011-05-03 17:25 rombert Note Added: 0028742
2011-05-03 17:25 rombert Severity minor => major
2011-05-03 17:25 rombert OS Windows XP Pro =>
2011-05-03 17:25 rombert OS Version 1.2.5 =>
2011-05-03 17:25 rombert Platform Perso =>
2011-05-03 17:25 rombert Target Version => 1.2.6
2011-05-03 17:25 rombert Description Updated View Revisions
2011-05-04 02:38 MagicBuzz Note Added: 0028744
2011-05-04 02:38 MagicBuzz Note Edited: 0028744 View Revisions
2011-05-04 02:39 MagicBuzz Note Edited: 0028744 View Revisions
2011-05-04 03:10 MagicBuzz Note Added: 0028745
2011-05-04 04:10 MagicBuzz Note Added: 0028747
2011-05-04 15:08 rombert Note Added: 0028752
2011-05-04 15:08 rombert Assigned To => rombert
2011-05-04 15:08 rombert Status new => feedback
2011-05-05 08:01 MagicBuzz File Added: MantisCrash.7z
2011-05-05 08:04 MagicBuzz Note Added: 0028755
2011-05-05 08:04 MagicBuzz Status feedback => assigned
2011-05-18 15:58 rombert Note Added: 0028800
2011-05-18 15:58 rombert Status assigned => feedback
2011-05-19 17:35 rombert Note Added: 0028804
2011-05-26 16:34 rombert Note Added: 0028854
2011-07-26 09:53 jreese Target Version 1.2.6 => 1.2.7
2011-08-22 10:49 jreese Target Version 1.2.7 => 1.2.8
2011-09-06 10:33 jreese Target Version 1.2.8 => 1.2.9
2011-12-06 17:48 rombert Note Added: 0030481
2011-12-07 14:29 rombert Target Version 1.2.9 =>
2011-12-07 14:29 rombert Description Updated View Revisions
2018-05-20 06:59 atrol Assigned To rombert =>
2018-05-20 06:59 atrol Note Added: 0059873
2019-12-03 06:04 dregad Assigned To => dregad
2019-12-03 06:04 dregad Status feedback => resolved
2019-12-03 06:04 dregad Resolution open => no change required
2019-12-03 06:04 dregad Note Added: 0063167
2019-12-13 18:06 atrol Status resolved => closed