Support

Mantis Manual

Support
Last Modified: September 14, 2004 18:09PM

(Any)

Description

Mantis users can obtain support in several ways. The mailing lists are the best place to start. IRC is also available for real-time converstation.

Emails sent directly to administrators or developers for support issues will probably not be answered. Here are the reasons why:

The person who receives the email may happen to be busy or unable to process the volume of help requests.
Others can benefit from seeing your problem solved.
Others can help you solve your problem.
There is a public record of past problems and fixes.

Of course, any matters you deem private should be sent to administrators directly.

Contents

Mailing Lists
IRC

User Contributed Notes
Support

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Last updated: Thu, 11 Mar 2010 - 20:33:17