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Problems for send e-mail

Posted: 04 Sep 2017, 19:05
by tiago_rocha
Hi all,

Can we help about the log bellow

2017-09-04 15:57 -03 MAIL email_api.php:1227 email_send_all() Server not responding for 5 seconds, aborting
2017-09-04 15:58 -03 MAIL email_api.php:1385 email_send() ERROR: Message could not be sent - SMTP Error: The following recipients failed: root@localhost: Unable to relay

2017-09-04 15:58 -03 MAIL email_api.php:1227 email_send_all() Server not responding for 5 seconds, aborting


My config.php is:

$g_phpMailer_method = PHPMAILER_METHOD_SMTP;
$g_smtp_host = '10.1.0.116';
$g_webmaster_email = 'mantis@bahiaspeccell.com';
$g_administrator_email = 'mantis@bahiaspeccell.com';
$g_from_name = 'Mantis Bug Tracker';
$g_from_email = 'mantis@bahiaspeccell.com';
$g_return_path_email = 'mantis@bahiaspeccell.com';
$g_email_receive_own = OFF;
$g_email_send_using_cronjob = OFF;
$g_enable_email_notification = ON;


The relay for ip address server is allowed in microsoft exchange.

Thanks

Re: Problems for send e-mail

Posted: 05 Sep 2017, 05:53
by atrol
You should change your email address root@localhost in "My Account" settings.

Re: Problems for send e-mail

Posted: 05 Sep 2017, 10:39
by tiago_rocha
I did this in frist momento when i created the account.

Re: Problems for send e-mail

Posted: 12 Sep 2017, 11:58
by tiago_rocha
Help me!!!

Re: Problems for send e-mail

Posted: 12 Sep 2017, 20:57
by atrol

Re: Problems for send e-mail

Posted: 20 Sep 2017, 11:59
by Ancy
belowis mine configuration, you can check with this maybe.
# --- Email Configuration ---
$g_phpMailer_method = PHPMAILER_METHOD_SMTP; # or PHPMAILER_METHOD_SMTP, PHPMAILER_METHOD_SENDMAIL
$g_smtp_host = 'email.hahaha.com'; # used with PHPMAILER_METHOD_SMTP
$g_smtp_username = ''; # used with PHPMAILER_METHOD_SMTP
$g_smtp_password = ''; # used with PHPMAILER_METHOD_SMTP
$g_webmaster_email = 'A.Thekkanath@hahaha.com';
$g_from_email = 'mantis@hahhaha.com'; # the "From: " field in emails
$g_return_path_email = 'A.Thekkanath@hahhaha.com; # the return address for bounced mail

$g_email_send_using_cronjob = OFF;
$g_enable_email_notification = ON;
$g_notify_new_user_created_threshold_min = ON;
$g_smtp_connection_mode = '';

Re: Problems for send e-mail

Posted: 26 Sep 2017, 05:49
by fiosbor

Re: Problems for send e-mail

Posted: 26 Sep 2017, 05:59
by atrol
fiosbor wrote: This link not working ?
What exactly does not work?