automatic task assignment

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fmildemberger
Posts: 25
Joined: 19 May 2020, 16:58

automatic task assignment

Post by fmildemberger »

I have Mantis 2.25.2 installed and through it I manage open calls for the IT sector. I have a single project named TI and 2 administrators "administrator1" and "TI" how do I get all open tasks fulfilled sent to administrator "TI" automatically?
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cas
Posts: 1622
Joined: 11 Mar 2006, 16:08
Contact:

Re: automatic task assignment

Post by cas »

You can assign TI to a specific category. Once that is done, all tickets with that category will be assigned to this person :mrgreen:
fmildemberger
Posts: 25
Joined: 19 May 2020, 16:58

Re: automatic task assignment

Post by fmildemberger »

Could you be more specific?
cas
Posts: 1622
Joined: 11 Mar 2006, 16:08
Contact:

Re: automatic task assignment

Post by cas »

if you only want "TI" to be informed once finished, that you can configure via the email workflow.
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