reading mbox?

This plugin allows you to report an issue in MantisBT by sending an email to a particular mail account

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jdpipe
Posts: 2
Joined: 22 Jul 2008, 02:52

reading mbox?

Post by jdpipe »

Hi there

I successfully set up the EmailReporting tool, thanks for the good README and nice web-based configuration.

One thing I'd like to know is whether you think it might be possible to do away with the need to schedule the mail 'pull', perhap by using the postfix 'alias' feature to handle incoming email on an as-received basis, rather than having the overhead of polling an IMAP/POP server every five minutes. Both the 'mailing lists' and 'autoreply' features of Postfix look like they could be handy.

This would allow for much faster discussion of bugs (no 5 minute delay) plus I presume would consume less server resources. AFAICT one needs to write a script then that parses the incoming message as by RFC822/MIME etc, and once you've done that you're back to what normally happens with bug_report_mail.php, except no IMAP connection is required, and no crontab entry is needed.

This would have implications for the current EmailReporting in that the 'mailbox settings' would need rethinking for this alternative incoming message route.

Cheers
JP
SL-Gundam
Posts: 722
Joined: 06 Jul 2011, 14:17

Re: reading mbox?

Post by SL-Gundam »

Of course its possible yes.

But any system put in use needs to be able to work next to the existing system as not all mail servers are able to support such things

So if anyone feels the need for this i suggest they start writing it.
babar
Posts: 1
Joined: 21 Feb 2012, 10:02

Re: reading mbox?

Post by babar »

I am using EmailReporting plugin but issue appears "OPERATION NOT SUCCESSFUL" reason :"failed to connect to server". Am i missing something although I followed all the configuration steps. Please help.
SL-Gundam
Posts: 722
Joined: 06 Jul 2011, 14:17

Re: reading mbox?

Post by SL-Gundam »

That means that EmailReporting failed to connect to the mail server you have set up. I suggest you recheck the mailbox information
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