intigrate Mantis to own PM System

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schnupp
Posts: 2
Joined: 14 Apr 2007, 19:45

intigrate Mantis to own PM System

Post by schnupp »

Hi!

I am a developer of big community network. Our Userfrontend is selfwriten Framework based on PHP and Postgres. We use MantisConnect to take all User request to the Support direct to Mantis. Now i look to get a connection back to my on framework. I want to write a "private Message" to the User from Mantis (connect to my own interface), save the PM-Text in Mantis and change the status of the bug/task, this all in one operation.
My goal is to make the work of my Communitymanager in Mantis and in my Adminbackend easy as possible.

Where can i find a good introduction to write my own personal Mantis Addon? I search in the web, but find nothing good.

Is it possible to create a customers field (like username) in mantis and write in this field with MantisConnect? I also nothing read about this.
schnupp
Posts: 2
Joined: 14 Apr 2007, 19:45

problem solved

Post by schnupp »

i integrate this in my own framework an resycn it back to mantis on mantisconnect. It works very good. So i have a complete user-support-communikation in mantis and i can controll all task in mantis.
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