How can I prevent that a ticket can be resolved as 'open'?
Posted: 07 Sep 2017, 15:29
Hello folks!
I have a problem concerning status options and resolutions.
In my system, there are the status option resolved and closed (I think both are dafault in Mantis).
What annoys me is that a ticket can be set either to be resolved or closed with the 'Open' resolution.
I want to force users that they pick any other resolution than 'Open' when they select one of the two statuses.
Is that possible somehow?
I found the config option 'bug_resolved_status_threshold' in the manual and thought probably this a good start, but I have no idea with which parameters I have to set it.
I know I have to place it under "Manage"->"Manage Configuration"->"Configuration Report", where I have also put my customized status_enum_workflow but it is unclear which value to put in bug_resolved_status_threshold.
Is this option suited for that what I need? http://www.mantisbt.org/docs/master-1.2 ... guide.html
Best regards and thanks in advance
I have a problem concerning status options and resolutions.
In my system, there are the status option resolved and closed (I think both are dafault in Mantis).
What annoys me is that a ticket can be set either to be resolved or closed with the 'Open' resolution.
I want to force users that they pick any other resolution than 'Open' when they select one of the two statuses.
Is that possible somehow?
I found the config option 'bug_resolved_status_threshold' in the manual and thought probably this a good start, but I have no idea with which parameters I have to set it.
I know I have to place it under "Manage"->"Manage Configuration"->"Configuration Report", where I have also put my customized status_enum_workflow but it is unclear which value to put in bug_resolved_status_threshold.
Is this option suited for that what I need? http://www.mantisbt.org/docs/master-1.2 ... guide.html
Best regards and thanks in advance