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How can i send reminder and note on mantis 2.5?

Posted: 30 Jun 2017, 11:15
by Ancy
Dear All,

As i am struggling with email reminder for each user , can anyone help me out?

Re: How can i send reminder and note on mantis 2.5?

Posted: 30 Jun 2017, 11:34
by atrol
I don't understand what you want.
Can you describe step by step what you do, what you get and what you expect to get?

Re: How can i send reminder and note on mantis 2.5?

Posted: 30 Jun 2017, 12:11
by Ancy
Thanks for replying.

Is there any possibility to make use of 'Note' and 'send Reminder' otion in Mantis 2.5 ?
This means, how can i send note or reminder to other user ?

I have upgraded mantis from 1.1.7 to 2.5 .So i have all the detials of current users.But Currently i am facing anissue like, i am not able to Trigger the email alerts to others.

Please let me know whether i should give you more Details on this?

Re: How can i send reminder and note on mantis 2.5?

Posted: 30 Jun 2017, 15:59
by atrol
I still do not understand where you get the problem as you did not describe the steps of what you do.
Something like:

1. Click on button "Send Reminder" when viewing an issue
2. Mark the users in the list you get on the next page in field "To" of section "Send a reminder"
3. Enter your reminder message in the text field, right beside the user list
4. Click "Send" button

Re: How can i send reminder and note on mantis 2.5?

Posted: 03 Jul 2017, 05:04
by Ancy
how can enable this service in backend ? As in from server , how can i enable the email service?

Re: How can i send reminder and note on mantis 2.5?

Posted: 03 Jul 2017, 08:24
by Ancy
As in i an getting below eeror when i triger any remider

APPLICATION ERROR #200
A required parameter to this page (bug_id) was not found.

Re: How can i send reminder and note on mantis 2.5?

Posted: 03 Jul 2017, 08:58
by Ancy
As if , i cabn see below error

Text column cookie_string of type varchar(64) on table mantis_user_table is using UTF-8 collation
Text column cookie_string of type varchar(64) on table mantis_user_table is using latin1_swedish_ci collation where UTF-8 collation is required.

Re: How can i send reminder and note on mantis 2.5?

Posted: 04 Jul 2017, 09:46
by Ancy
I have changed the charecter set and now its working.But still the emails are in queue.Itried to set up a cronjob for this.But still it doesn't pick up.can anyone help me to figure why the emails are still in the queue.
I followed below url, but its not working for me.

http://www.mantisbt.org/wiki/doku.php/m ... il_queuing :x

Re: How can i send reminder and note on mantis 2.5?

Posted: 04 Jul 2017, 10:33
by atrol
Run admin/check/index.php
Maybe you get some errors and/or warnings that help to find the issue.

Re: How can i send reminder and note on mantis 2.5?

Posted: 04 Jul 2017, 10:39
by Ancy
it says like below.

I have changed the path of core, lang and scripts.but it nade the entire mantis to go down.

Can you please help me to figure out whether i shoould setup any cronjobs for this?
All emails are stuck in queue.
I tried below url, but it didn't work as well.

Re: How can i send reminder and note on mantis 2.5?

Posted: 04 Jul 2017, 20:05
by atrol
Check if there are any errors or warnings in web server logs.

Re: How can i send reminder and note on mantis 2.5?

Posted: 25 Jul 2017, 10:02
by Ancy
For Mantis2.5.0, we can enable the email notoification by configuring it in the configuration option in the web.And Change the char to UTF8.

Re: How can i send reminder and note on mantis 2.5?

Posted: 04 Aug 2017, 13:27
by Ancy
https://support.mantishub.com/hc/en-us/ ... ifications
Confige with above page.Everything will work fine.i am now with the Email reporting Plugin. I am literally stuck .Becuase there is no step by step guide on how to proceed this?

0.10.1 DEV.
I have installed it in debain8,mysql 5.1, php7.0.1. I have installed the plugin in the interface.But now i am stuck with the configuartion.Where should i begin? Where should i see the error logs?
Have a nice weekend .