Time Tracking No Data

Post about your customizations to share with others.

Moderators: Developer, Contributor

Post Reply
NandoNaldo
Posts: 122
Joined: 09 Mar 2016, 21:44

Time Tracking No Data

Post by NandoNaldo »

Hello,

We want to have as many info regarding the time of an issue is been resolve, so we have added to the confing_inc.php: $g_time_tracking_enabled = ON;

But as you can see in the printscreen we don't have any data shown

Any idea please ?

Thnx
Attachments
Time Tracking.JPG
Time Tracking.JPG (55.43 KiB) Viewed 5467 times
atrol
Site Admin
Posts: 8366
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: Time Tracking No Data

Post by atrol »

$g_time_tracking_enabled = ON; is not enough.
You have to enter time tracking information when adding notes.
Please use Search before posting and read the Manual
NandoNaldo
Posts: 122
Joined: 09 Mar 2016, 21:44

Re: Time Tracking No Data

Post by NandoNaldo »

I did some tests and i noticed that i shoud enter manually the time. Is there any way ( maby the time when the last note was added ) so i can find how many time need a user to resolve an issue ?
atrol
Site Admin
Posts: 8366
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: Time Tracking No Data

Post by atrol »

You would have to look in mantis_bug_history_table to be able to calculate this information.
Please use Search before posting and read the Manual
Post Reply