Time Tracking No Data

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Time Tracking No Data

Postby NandoNaldo » Jun 09, 2017 5:27 am

Hello,

We want to have as many info regarding the time of an issue is been resolve, so we have added to the confing_inc.php: $g_time_tracking_enabled = ON;

But as you can see in the printscreen we don't have any data shown

Any idea please ?

Thnx
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NandoNaldo
 
Posts: 111
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Re: Time Tracking No Data

Postby atrol » Jun 09, 2017 6:53 am

$g_time_tracking_enabled = ON; is not enough.
You have to enter time tracking information when adding notes.
Please use Search before posting and read the Manual
Use Mantis2Go to try MantisBT on Windows or to reproduce issues
atrol
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Re: Time Tracking No Data

Postby NandoNaldo » Jun 09, 2017 6:59 am

I did some tests and i noticed that i shoud enter manually the time. Is there any way ( maby the time when the last note was added ) so i can find how many time need a user to resolve an issue ?
NandoNaldo
 
Posts: 111
Joined: Mar 09, 2016 4:44 pm

Re: Time Tracking No Data

Postby atrol » Jun 09, 2017 7:12 am

You would have to look in mantis_bug_history_table to be able to calculate this information.
Please use Search before posting and read the Manual
Use Mantis2Go to try MantisBT on Windows or to reproduce issues
atrol
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