How to modify the email text notification

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NandoNaldo
Posts: 122
Joined: 09 Mar 2016, 21:44

How to modify the email text notification

Post by NandoNaldo »

Hello,

I need your help: How to modify the email text notification. When a user receive a mail (updated issue notes or closing issue), the text he/she receive is a long one. So I need to know, how we can delete some text ?

Thank You
atrol
Site Admin
Posts: 8366
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: How to modify the email text notification

Post by atrol »

Goto page My Account > Preferences
There you can set "E-mail Notes Limit" to the number of notes you want in the e-mail (0 means all notes)
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NandoNaldo
Posts: 122
Joined: 09 Mar 2016, 21:44

Re: How to modify the email text notification

Post by NandoNaldo »

So, here I can delete all the text about the Issue History ? I need to delete all these info about Issue History, cause my user can't be distracted. I need them to focus only on the notes.

Regards
atrol
Site Admin
Posts: 8366
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: How to modify the email text notification

Post by atrol »

Goto page manage > Manage Configuration > Workflow Thresholds
There is a row "View Issue History" at the bottom of the page.
Uncheck for all access levels where you don't want the history.
This affects e-mail but also the web interface, not sure you want this.
Please use Search before posting and read the Manual
NandoNaldo
Posts: 122
Joined: 09 Mar 2016, 21:44

Re: How to modify the email text notification

Post by NandoNaldo »

I think that the option: View Issue History, will affect directly on Mantis and not on the mail. But i will make some tests.


Thank You
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