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Removing "Paying customers" field

Posted: 28 Jul 2013, 07:44
by pekechis
Is there anyway to remove paying customers field from the issue? or at least is there anyway of making this field optional?

I've previously read in the forums that, for other fields, it's just removing the field from the configuration file, but I can't find "paying customers" field in these files.

Thanks.

Re: Removing "Paying customers" field

Posted: 28 Jul 2013, 10:44
by atrol
"paying customers" is no standard field of MantisBT.
This is a custom field of your installation.
Use page "Manage" > "Manage Custom Fields" to customize the field or to get complete rid of it.

Re: Removing "Paying customers" field

Posted: 28 Jul 2013, 10:51
by pekechis
Hi Atrol, I don't have any Custom Field :( any idea what's going onl?

Re: Removing "Paying customers" field

Posted: 28 Jul 2013, 11:07
by atrol
Seems that the source code of MantisBT has been changed.
Which version of MantisBT do you use?
Can you provide a screenshot of the page with the "Paying customers" field?

Re: Removing "Paying customers" field

Posted: 28 Jul 2013, 11:13
by pekechis
I'm currently using 1.2.14

I've also attached a screenshoot

Re: Removing "Paying customers" field

Posted: 28 Jul 2013, 11:32
by atrol
Are there any installed 3rd party plugins?
Check page "Manage" > "Manage Plugins"

Re: Removing "Paying customers" field

Posted: 04 May 2017, 15:13
by rvutukuri
Is anyone able to get rid of "Paying Customers" field . I tried the below solutions

Manage -> Manage Custom Fields
Manage -> Manage Plugins

Can any of you suggest any solution plz.

Re: Removing "Paying customers" field

Posted: 09 May 2017, 06:17
by atrol
You should answer the same questions that I asked user pekechis.

Which version of MantisBT do you use?
Can you provide a screenshot of the page with the "Paying customers" field?
Are there any installed 3rd party plugins?
Did you change original source code of Mantis?

Re: Removing "Paying customers" field

Posted: 10 May 2017, 16:00
by rvutukuri
atrol wrote:You should answer the same questions that I asked user pekechis.

Which version of MantisBT do you use?
Can you provide a screenshot of the page with the "Paying customers" field?
Are there any installed 3rd party plugins?
Did you change original source code of Mantis?

Which version of MantisBT do you use? : MantisBT 1.2.17
Can you provide a screenshot of the page with the "Paying customers" field? Attached the screenshot of issue (Mantis_issue.png)
Are there any installed 3rd party plugins? No
Did you change original source code of Mantis?[/quote] NO
[/
b]

Re: Removing "Paying customers" field

Posted: 10 May 2017, 19:59
by atrol
Are you complete sure that there is no field on page Manage -> Manage Custom Fields ?

You must have
- a custom field configured or
- a plugin installed or
- a custom function (check if there is a fie custom_functions_inc.php) or
- changed source code