Notify a user added into "Users monitoring this issue"

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merak3d
Posts: 5
Joined: 11 Apr 2010, 10:45

Notify a user added into "Users monitoring this issue"

Post by merak3d »

Tickets have list of users who are monitoring that particular ticket - "Users monitoring this issue"

When I add another user to this list, this new user won't get email notification about being added into this ticket. He only gets a notification if something else happens on that ticket (new note, assignment change, etc)

How can I change this behavior? So user will get email notification immediately after he was added into monitoring?
atrol
Site Admin
Posts: 8353
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: Notify a user added into "Users monitoring this issue"

Post by atrol »

You could use the "Send a reminder" link.
This adds the user to the monitor list.
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