Notify a user added into "Users monitoring this issue"

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Notify a user added into "Users monitoring this issue"

Postby merak3d » Jan 27, 2012 4:30 am

Tickets have list of users who are monitoring that particular ticket - "Users monitoring this issue"

When I add another user to this list, this new user won't get email notification about being added into this ticket. He only gets a notification if something else happens on that ticket (new note, assignment change, etc)

How can I change this behavior? So user will get email notification immediately after he was added into monitoring?
merak3d
 
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Re: Notify a user added into "Users monitoring this issue"

Postby atrol » Feb 02, 2012 3:14 am

You could use the "Send a reminder" link.
This adds the user to the monitor list.
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atrol
 
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