Hi ---
I need some help ...
How can i to interpret the "Effectiveness of the Informer" in the summary menu?
For example, i have this ...
+-------------------------------------+----------------+---------------+---------+
| Effectiveness of the Informer | Severity | Incorrect | Total |
+-------------------------------------+----------------+---------------+---------+
| calvarez | 233 | 15 | 218
+-------------------------------------+----------------+---------------+---------+
What means 233, 15 and 218 ??
Thanx!!!
summary interpretation
Moderators: Developer, Contributor
Hi adborja:
The basic answer is that they are just numbers... essentially each reported issue gets assigned a value based on the severity of the issue. If the issue is resolved as 'not an issue' or 'duplicate' (and possibly others) then the severity and resolution are combined to create an 'incorrect' score.
The total is just the incorrect value taken away from the severity.
So yeah, basically they're just numbers :) The numbers mean nothing by themselves but you should be able to compare those numbers with the numbers of other reporters and get a feel for not only the number and severity of issues being reported by each user, but also how many of those reports were not correct.
Hope that helps!
The basic answer is that they are just numbers... essentially each reported issue gets assigned a value based on the severity of the issue. If the issue is resolved as 'not an issue' or 'duplicate' (and possibly others) then the severity and resolution are combined to create an 'incorrect' score.
The total is just the incorrect value taken away from the severity.
So yeah, basically they're just numbers :) The numbers mean nothing by themselves but you should be able to compare those numbers with the numbers of other reporters and get a feel for not only the number and severity of issues being reported by each user, but also how many of those reports were not correct.
Hope that helps!