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is it a bug in 2.8.0?

Posted: 28 Nov 2017, 03:20
by hfare2018
hi,buddies,can you ever encounter it below,
when a developer or administrator edit a reported issue,after modifying the 'status' as ''feedback' or'confirmed' or 'acknowledged' ,and 'resolution' as'unable to reproduce' or ' not fixable' or 'won't fix' , then click the button'update information',it'll give a error #24.
please refer to screenshot.

Re: is it a bug in 2.8.0?

Posted: 14 Dec 2017, 10:17
by rkarmann
Hi,

You should take a look at your Workflow transition configuration.

Go to Administration > Manage Configuration > Workflow

There should be a table with your different statuses, just check those that can be related.

Re: is it a bug in 2.8.0?

Posted: 18 Dec 2017, 02:16
by hfare2018
rkarmann wrote:Hi,

You should take a look at your Workflow transition configuration.

Go to Administration > Manage Configuration > Workflow

There should be a table with your different statuses, just check those that can be related.
OK,thanks rkarmann's reply and advice.I'll have a try.