Email queue not sending
Posted: 27 Nov 2017, 16:06
Hi,
Up until today our installation seemed to be sending out emails successfully, then we stopped receiving emails from the system. Looking at '/admin/email_queue.php' I can see 70+ emails in the queue. If I click the 'Send or Delete' button on any of these individual emails then that email will be delivered fine. However the 'Send All' or 'Send or Delete All' buttons at the bottom of the page do not clear the queue or send any of the mail.
I have a Scheduled Task every 5 minutes running 'send_emails.php' using 'php.exe'. Upon trying to run this task manually I get the output:
However again this has not sent or cleared any of the email queue.
Any suggestions on how to get this email queue moving?
PHP v7.0
IIS 10
MantisBT Version: 2.5.1
config_inc.php :
Up until today our installation seemed to be sending out emails successfully, then we stopped receiving emails from the system. Looking at '/admin/email_queue.php' I can see 70+ emails in the queue. If I click the 'Send or Delete' button on any of these individual emails then that email will be delivered fine. However the 'Send All' or 'Send or Delete All' buttons at the bottom of the page do not clear the queue or send any of the mail.
I have a Scheduled Task every 5 minutes running 'send_emails.php' using 'php.exe'. Upon trying to run this task manually I get the output:
Code: Select all
Sending emails...
Done.
Any suggestions on how to get this email queue moving?
PHP v7.0
IIS 10
MantisBT Version: 2.5.1
config_inc.php :
Code: Select all
<?php
$g_hostname = '_____';
$g_db_type = 'mysqli';
$g_database_name = '_____';
$g_db_username = '_____';
$g_db_password = '_____';
$g_default_timezone = 'Europe/London';
$g_crypto_master_salt = '_____';
$g_roadmap_view_threshold = OFF;
$g_changelog_view_threshold = OFF;
$g_enable_profiles = OFF;
$g_allow_signup = ON;
$g_enable_email_notification = ON;
$g_phpMailer_method = PHPMAILER_METHOD_SMTP;
$g_smtp_host = 'smtp.office365.com';
$g_smtp_connection_mode= 'tls';
$g_SMTPAuth = true;
$g_smtp_port = 587;
$g_smtp_username = '_____';
$g_smtp_password = '_____';
$g_administrator_email = '_____';
$g_from_email = '_____';
$g_return_path_email = '_____';
$g_window_title = '_____';
$g_logo_image = 'images/360-SystemsCol.jpg';
$g_favicon_image = 'images/favicon.ico';