Proxy Error

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emdollete
Posts: 6
Joined: 25 Sep 2017, 08:40

Proxy Error

Post by emdollete »

Hello,
I am getting a proxy error below in mantis. Depending on the activity the GET/POST is changed.
Can someone advise on the error I am getting and what i need to further check?


Proxy Error
The proxy server received an invalid response from an upstream server.
The proxy server could not handle the request POST /mantisbt/manage_user_reset.php.
Reason: Error reading from remote server

Proxy Error
The proxy server received an invalid response from an upstream server.
The proxy server could not handle the request GET /mantisbt/view_all_bug_page.php.
Reason: Error reading from remote server
atrol
Site Admin
Posts: 8366
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: Proxy Error

Post by atrol »

Hard to say anything as you did not provide that much information (versions of Mantis, PHP, webserver, browser, used proxy, ...)

Might help some way https://stackoverflow.com/questions/204 ... n-upstream
Please use Search before posting and read the Manual
emdollete
Posts: 6
Joined: 25 Sep 2017, 08:40

Re: Proxy Error

Post by emdollete »

hello mantis version is 2.5.1
apache 2.4 and php 5.6.26

I have added below on my apache httpd.conf but seems not work.

Timeout 2400
ProxyTimeout 2400
ProxyBadHeader Ignore

When I try to reset password of user, after 2-3 mins loading this error will occur.
I do not experience this issue when i installed mantis, only now.

Can you advise what I need to check further?
emdollete
Posts: 6
Joined: 25 Sep 2017, 08:40

Re: Proxy Error

Post by emdollete »

Can you also advise where/how to enable logging related to this?
emdollete
Posts: 6
Joined: 25 Sep 2017, 08:40

Re: Proxy Error

Post by emdollete »

The issue is intermittent, I notice that the transaction is successful even though we get this error.
Example when i try to add a note in an issue, i will get this error but after some time i see that the note was successfully added.

Can you advise what i need to check please?
atrol
Site Admin
Posts: 8366
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: Proxy Error

Post by atrol »

Hard to say anything as this is not a Mantis issue.

Maybe checking web server and proxy server logs for errors and warnings gives some hints for the root cause.
Please use Search before posting and read the Manual
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