Version 2.6.0 won't install or update

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Nooitgedacht
Posts: 1
Joined: 11 Sep 2017, 11:15

Version 2.6.0 won't install or update

Post by Nooitgedacht »

Hello,

I have tried a clean install and an upgrade to version 2.6.0, but I got a white blank screen, when I try to open http://project.sourceforce.io/admin/install.php with Firefox 56.0 or internet explorer 11.
Any suggestion?

A clean install of 2.5.2, works well as I can see, however it's very slow.
When I click on one of items, it takes a lot of time. Maybe a problem at sourceforge?
atrol
Site Admin
Posts: 8366
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: Version 2.6.0 won't install or update

Post by atrol »

I never used sourceforge to run MantisBT, thus I can't help that much.
Do you have access to web server and/or PHP errors logs?
If so, I would expect to see errors and/or warnings in it.
Please use Search before posting and read the Manual
gfolkerts
Posts: 3
Joined: 18 Sep 2017, 09:45

Re: Version 2.6.0 won't install or update

Post by gfolkerts »

I have the same issue. I have downloaded the distrubution from sourceforge, uploaded the files to the webserver and tried to run the install. In the phperror log I see this message:
[18-Sep-2017 09:37:18 UTC] PHP Parse error: syntax error, unexpected '[' in ../mantisbt26/vendor/guzzlehttp/psr7/src/functions.php on line 78

A search in Google showed that this error does appear more in guzzle however the solution found there did not work.

Does somebody know how to fix this?

Regards,

Gerard
atrol
Site Admin
Posts: 8366
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: Version 2.6.0 won't install or update

Post by atrol »

@gfolkerts, which PHP version do you use?
Please use Search before posting and read the Manual
gfolkerts
Posts: 3
Joined: 18 Sep 2017, 09:45

Re: Version 2.6.0 won't install or update

Post by gfolkerts »

My provider runs PHP Version 5.3.10-1.
atrol
Site Admin
Posts: 8366
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: Version 2.6.0 won't install or update

Post by atrol »

PHP 5.3 should no longer be used http://php.net/supported-versions.php
We recommend to use 7.0 or at least 5.5
https://www.mantisbt.org/docs/master/en ... s.software
Please use Search before posting and read the Manual
gfolkerts
Posts: 3
Joined: 18 Sep 2017, 09:45

Re: Version 2.6.0 won't install or update

Post by gfolkerts »

You're right. Thanks.
I did not realize my web hosting was on an older version of PHP. I have asked my provider about upgrade plans.

Regards,

Gerard
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