We are evaluating a Technical support case management application called ReadyDesk and it's capable of pushing case data to a given URL. Since the products we produce and support have software on them, I would like to have ReadyDesk push case data to Mantis when a support ticket it opened and the issue pertains to a software bug. At a minimum a case number and product ID is acceptable for entry into the Mantis system.
Is there a way of doing this with Mantis? I'm hoping someone in the forum has been successful in doing this and can point me in the right direction.
integration into an app software
Moderators: Developer, Contributor