Email sending stopped working

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lukasz.dippel
Posts: 3
Joined: 17 Jul 2017, 10:55

Email sending stopped working

Post by lukasz.dippel »

Hi.

I've red "Please read this if you have problems with emails" but with no results so far.

Everyting worked fine for 2 years and suddenly it slowed down dramatically.

I tuned of the $g_enable_email_notification it helped, but I realised that

I have 250 emails in mantis_email_table that were not beeing sent from a week.

my configuration was as follows:

$g_administrator_email = 'mantis@abile.pl'; //this will be your administrator email address
$g_from_email = 'mantis@abile.pl'; //this will be your administrator email address
$g_from_name = 'MANTIS - ABILE';
$g_allow_signup = ON; //allows the users to sign up for a new account
$g_enable_email_notification = ON; //enables the email messages
//$g_email_send_using_cronjob = ON; //Disables sending of emails as soon as an action is performed$g_phpMailer_method = PHPMAILER_METHOD_SMTP;

//$g_phpMailer_method = PHPMAILER_METHOD_SMTP;
//$g_smtp_host = 'smtp.gmail.com';
$g_smtp_host = 'smtp.abile.pl';
$g_smtp_connection_mode = 'tls';
//$g_smtp_port = 587;
$g_smtp_port = 465;
//$g_smtp_username = 'mantis.abile@gmail.com'; //replace it with your gmail address
//$g_smtp_password = '*********************'; //replace it with your gmail password

$g_smtp_username = 'mantis@abile.pl'; //replace it with your gmail address
$g_smtp_password = '*****************; //replace it with your gmail password

I was trying with different mail adbut it didn't help.

What could be the reason? Where I can find logs or something that helps me to find what is going on.

Thank You, Łukasz.
atrol
Site Admin
Posts: 8366
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: Email sending stopped working

Post by atrol »

lukasz.dippel wrote: I have 250 emails in mantis_email_table that were not beeing sent from a week.
I would expect that there are errors or warnings in your mail server logs for that.
Please use Search before posting and read the Manual
thibaud
Posts: 5
Joined: 25 Jul 2017, 13:46

Re: Email sending stopped working

Post by thibaud »

Hi i have the same problem currently.

How do you check the mantis_email_table ? Where is it located ?

Thank you
atrol
Site Admin
Posts: 8366
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: Email sending stopped working

Post by atrol »

thibaud wrote: How do you check the mantis_email_table ? Where is it located ?
You can use mysql command line or a tool like phpMyAdmin for it.
Please use Search before posting and read the Manual
thibaud
Posts: 5
Joined: 25 Jul 2017, 13:46

Re: Email sending stopped working

Post by thibaud »

All good ! Thank you
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