Hi everyone,
I created an issue assigned to a user or unassigned but in either case everyone is getting the email notification.
Also when I am trying to make changes in the email notification configuration, it is showing success message but no changes are reflected on the configuration screen.
Any help would be greatly appreciated.
Thanks in advance,
Ankit Jindal
Email notification when assigning Bug
Moderators: Developer, Contributor
Email notification when assigning Bug
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- E mail Notifications MantisBT.png (133.58 KiB) Viewed 6664 times
Re: Email notification when assigning Bug
You just get what you have configured,send notifications to any user with access level reporter, updater, designer, ...ankit_sky wrote: I created an issue assigned to a user or unassigned but in either case everyone is getting the email notification
I am not able to reproduce the issue using the given information.ankit_sky wrote:Also when I am trying to make changes in the email notification configuration, it is showing success message but no changes are reflected on the configuration screen
Do you use latest version 2.5.1?
You screenshot looks a bit strange (I am missing some parts).
Is it manipulated or did you change source of Mantis?
Re: Email notification when assigning Bug
Yes, I had added more roles so I need to make changes accordingly
Re: Email notification when assigning Bug
Can anyone help me solve this problem?
If any one requires more description, I can provide you.
If any one requires more description, I can provide you.
Re: Email notification when assigning Bug
Yes or no?atrol wrote: Do you use latest version 2.5.1?
Yes or no?atrol wrote:Your screenshot looks a bit strange (I am missing some parts).
Is it manipulated?
Yes or no?atrol wrote:did you change source of Mantis?
Do you see any errors or warnings in your web server, PHP or database logs?
Do you see any errors or warnings when running admin/check/index.php?
Do you see any errors or warnings in the console of your browser?
Re: Email notification when assigning Bug
Do you use latest version 2.5.1?
Yes
Is it manipulated?
Yes, the config file
did you change source of Mantis?
Basically I added the database and mail settings and also added some user roles like business_developer etc
Do you see any errors or warnings in your web server, PHP or database logs?
Unable to load dynamic library '/usr/local/lib/php/extensions/no-debug-non-zts-20100525/php_mcrypt.dll' - /usr/local/lib/php/extensions/no-debug-non-zts-20100525/php_mcrypt.dll: cannot open shared object file: No such file or directory in Unknown on line 0
Same error for php_exif.dll, php_curl.dll
Do you see any errors or warnings when running admin/check/index.php?
Check the file attached
Do you see any errors or warnings in the console of your browser?
No
Yes
Is it manipulated?
Yes, the config file
did you change source of Mantis?
Basically I added the database and mail settings and also added some user roles like business_developer etc
Do you see any errors or warnings in your web server, PHP or database logs?
Unable to load dynamic library '/usr/local/lib/php/extensions/no-debug-non-zts-20100525/php_mcrypt.dll' - /usr/local/lib/php/extensions/no-debug-non-zts-20100525/php_mcrypt.dll: cannot open shared object file: No such file or directory in Unknown on line 0
Same error for php_exif.dll, php_curl.dll
Do you see any errors or warnings when running admin/check/index.php?
Check the file attached
Do you see any errors or warnings in the console of your browser?
No
- Attachments
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- MantisBT Administration Check Installation MantisBT.png (113.2 KiB) Viewed 6645 times
Re: Email notification when assigning Bug
I had this issue, updating PHP solved this for me along with some other small issues.
Re: Email notification when assigning Bug
Should certainly be fixed before going on to search for problems in Mantis.ankit_sky wrote: Do you see any errors or warnings in your web server, PHP or database logs?
Unable to load dynamic library '/usr/local/lib/php/extensions/no-debug-non-zts-20100525/php_mcrypt.dll' - /usr/local/lib/php/extensions/no-debug-non-zts-20100525/php_mcrypt.dll: cannot open shared object file: No such file or directory in Unknown on line 0
Same error for php_exif.dll, php_curl.dll