Email notification when assigning Bug

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ankit_sky
Posts: 5
Joined: 17 Jul 2017, 07:17

Email notification when assigning Bug

Post by ankit_sky »

Hi everyone,

I created an issue assigned to a user or unassigned but in either case everyone is getting the email notification.

Also when I am trying to make changes in the email notification configuration, it is showing success message but no changes are reflected on the configuration screen.

Any help would be greatly appreciated.

Thanks in advance,

Ankit Jindal
Attachments
E mail Notifications MantisBT.png
E mail Notifications MantisBT.png (133.58 KiB) Viewed 6660 times
atrol
Site Admin
Posts: 8366
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: Email notification when assigning Bug

Post by atrol »

ankit_sky wrote: I created an issue assigned to a user or unassigned but in either case everyone is getting the email notification
You just get what you have configured,send notifications to any user with access level reporter, updater, designer, ...
ankit_sky wrote:Also when I am trying to make changes in the email notification configuration, it is showing success message but no changes are reflected on the configuration screen
I am not able to reproduce the issue using the given information.

Do you use latest version 2.5.1?

You screenshot looks a bit strange (I am missing some parts).
Is it manipulated or did you change source of Mantis?
Please use Search before posting and read the Manual
ankit_sky
Posts: 5
Joined: 17 Jul 2017, 07:17

Re: Email notification when assigning Bug

Post by ankit_sky »

Yes, I had added more roles so I need to make changes accordingly
ankit_sky
Posts: 5
Joined: 17 Jul 2017, 07:17

Re: Email notification when assigning Bug

Post by ankit_sky »

Can anyone help me solve this problem?

If any one requires more description, I can provide you.
atrol
Site Admin
Posts: 8366
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: Email notification when assigning Bug

Post by atrol »

atrol wrote: Do you use latest version 2.5.1?
Yes or no?
atrol wrote:Your screenshot looks a bit strange (I am missing some parts).
Is it manipulated?
Yes or no?
atrol wrote:did you change source of Mantis?
Yes or no?

Do you see any errors or warnings in your web server, PHP or database logs?

Do you see any errors or warnings when running admin/check/index.php?

Do you see any errors or warnings in the console of your browser?
Please use Search before posting and read the Manual
ankit_sky
Posts: 5
Joined: 17 Jul 2017, 07:17

Re: Email notification when assigning Bug

Post by ankit_sky »

Do you use latest version 2.5.1?
Yes

Is it manipulated?
Yes, the config file

did you change source of Mantis?
Basically I added the database and mail settings and also added some user roles like business_developer etc

Do you see any errors or warnings in your web server, PHP or database logs?
Unable to load dynamic library '/usr/local/lib/php/extensions/no-debug-non-zts-20100525/php_mcrypt.dll' - /usr/local/lib/php/extensions/no-debug-non-zts-20100525/php_mcrypt.dll: cannot open shared object file: No such file or directory in Unknown on line 0
Same error for php_exif.dll, php_curl.dll

Do you see any errors or warnings when running admin/check/index.php?
Check the file attached

Do you see any errors or warnings in the console of your browser?
No
Attachments
MantisBT Administration   Check Installation   MantisBT.png
MantisBT Administration Check Installation MantisBT.png (113.2 KiB) Viewed 6641 times
csharon
Posts: 8
Joined: 20 Jul 2017, 17:21

Re: Email notification when assigning Bug

Post by csharon »

I had this issue, updating PHP solved this for me along with some other small issues.
atrol
Site Admin
Posts: 8366
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: Email notification when assigning Bug

Post by atrol »

ankit_sky wrote: Do you see any errors or warnings in your web server, PHP or database logs?
Unable to load dynamic library '/usr/local/lib/php/extensions/no-debug-non-zts-20100525/php_mcrypt.dll' - /usr/local/lib/php/extensions/no-debug-non-zts-20100525/php_mcrypt.dll: cannot open shared object file: No such file or directory in Unknown on line 0
Same error for php_exif.dll, php_curl.dll
Should certainly be fixed before going on to search for problems in Mantis.
Please use Search before posting and read the Manual
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