Creating Column for Acknowledge time

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jmr1979
Posts: 1
Joined: 12 Jul 2017, 20:28

Creating Column for Acknowledge time

Post by jmr1979 »

I am new to Mantis and have just started using Mantis 2.5.1.

In "View Issues" > "Viewing Issues" pane, I see I can click "CSV Export" or "Excel Exports" and
Mantis creates a download which provides information on the list of tickets.

I updated the Mantis config file so the columns shows day and time: $g_short_date_format = 'Y-m-d H:i';

QUESTION:
I would like to be able to add a Column showing the date/time when the ticket status changed to "Acknowledged".
The status changed to "Acknowledged" time does appear in "View Issue Details" in the "Issue History" .

Even better, if there is a way to show the elapse time between status "New Issue" to "Acknowledged" .

There is nothing to work with in "Manage Columns" available to choose from.

Thanks in advance.
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