Mail notifications

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bruno38
Posts: 2
Joined: 21 Dec 2016, 10:37

Mail notifications

Post by bruno38 »

Hello,

I'm trying to configure Email notification on our Mantis server.
Email configuration is working as when we are sending a reminder, email are received perfectly.

The issue is about receiving email notification on action (bug updated, assigned...), no mail are received.
Log_level is LOG_EMAIL and LOG_EMAIL_RECIPIENT and when checking the log récipients is empty !

21-12-2016 11:59 CET mail bug=7999, type=bugnote, msg=email_notification_title_for_action_bugnote_submitted, recipients=()
21-12-2016 12:21 CET mail bug=8001, type=updated, msg=email_notification_title_for_action_bug_updated, recipients=()


I double checked user's profile and email is present and working as we can receive mails when sending a reminder.

Mantis version is 1.0.6 on Linux

Please help ! :?
Thanks
atrol
Site Admin
Posts: 8378
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: Mail notifications

Post by atrol »

bruno38 wrote: Mantis version is 1.0.6 on Linux
Typo? Or do you really use 1.0.6, a version that has been released about 10 years before?
Please use Search before posting and read the Manual
bruno38
Posts: 2
Joined: 21 Dec 2016, 10:37

Re: Mail notifications

Post by bruno38 »

Hello,

yes I know this is a very old version... The exact version is 1.0.6 typo 2

Thanks,
Bruno
atrol
Site Admin
Posts: 8378
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: Mail notifications

Post by atrol »

1.0.6 is before the time I started using Mantis, so I can' t help that much.
In newer versions, there is also some global configuration on page Manage > Mange Configuration > E-mail Notifications

I recommend to upgrade Mantis as you will hardly get any support for 1.0.6.
Please use Search before posting and read the Manual
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