Ability to have the 'Report issue' set the status to "new"

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Peter Brooks
Posts: 2
Joined: 07 Nov 2016, 02:17

Ability to have the 'Report issue' set the status to "new"

Post by Peter Brooks »

How to you change the default of the 'Report issue' set the status to "new" instead of "Assigned"?
atrol
Site Admin
Posts: 8378
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: Ability to have the 'Report issue' set the status to "ne

Post by atrol »

"new" is the default.
Maybe you have set $g_bug_submit_status or you have assigned a user to a category.
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Peter Brooks
Posts: 2
Joined: 07 Nov 2016, 02:17

Re: Ability to have the 'Report issue' set the status to "ne

Post by Peter Brooks »

Thanks for the help.
I looked in the config_defaults_inc.php and have $g_bug_submit_status = NEW_;
The config_inc.php does not contain any of these vales.
The Categories are not assigned to any Users.
I will just live with editing the new item back to New, unless a simpler solution is found.
atrol
Site Admin
Posts: 8378
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: Ability to have the 'Report issue' set the status to "ne

Post by atrol »

Check page Manage > Manage Configuration >Workflow Transitions.
Have a look at "Status to which a new issue is set".
If am quite sure it is not set to "new".
Please use Search before posting and read the Manual
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