Update Problem on Shared Server

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Bodo
Posts: 1
Joined: 05 Oct 2016, 08:46

Update Problem on Shared Server

Post by Bodo »

Hi everybody,

I am trying to update Mantis from 1.2.8 to the current version on a shared server.

The update mask includes a field called "setting admin username". What am I supposed to put in there? On the shared server I don't have a user with the right to create new databases. This is only possible via a web panel.

As a result I get:
Does administrative user have access to the database? ( Access denied for user '#hiddenbyme#'@'localhost' (using password: YES) )

I would greatly apprecicate any help.

Thanks,
Bodo
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