Due date column stays empty on view issues page

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Ricardo_1990
Posts: 3
Joined: 23 Sep 2016, 06:18

Due date column stays empty on view issues page

Post by Ricardo_1990 »

I have added the due date column to our view issues page, however the column remains empty, even when a due date is entered for an issue. I have added the due_date field on the manage custom fields page an the column on the manage configuration page. I have also set

Code: Select all

$g_due_date_update_threshold = MANAGER;
$g_due_date_view_threshold = DEVELOPER;
in the config_inc.php.

Is there something I forgot to add or set?

MantisBT version: 1.2.14
atrol
Site Admin
Posts: 8366
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: Due date column stays empty on view issues page

Post by atrol »

Ricardo_1990 wrote:I have added the due date column to our view issues page
Check if you see this field also on page My Account > Manage Columns
Ricardo_1990 wrote:I have added the due_date field on the manage custom fields page
This makes no sense as due date is no custom but a standard field.
Ricardo_1990 wrote:MantisBT version: 1.2.14
I don't think this is related to your issue, but keep in mind that you are using an outdated version which is no longer supported.
Please use Search before posting and read the Manual
Ricardo_1990
Posts: 3
Joined: 23 Sep 2016, 06:18

Re: Due date column stays empty on view issues page

Post by Ricardo_1990 »

atrol wrote:Check if you see this field also on page My Account > Manage Columns
Added this to the manage columns, but the field stays empty. On issue detail page (view.php), It shows the due date normally, so I know there is a due date value.
atrol wrote:This makes no sense as due date is no custom but a standard field.
Ok, good to know. I removed it from the list to check if it maybe conflicted with the standard field, but still nothing.
atrol wrote:I don't think this is related to your issue, but keep in mind that you are using an outdated version which is no longer supported.
I know, but at the moment we can't update to the latest version.
atrol
Site Admin
Posts: 8366
Joined: 26 Mar 2008, 21:37
Location: Germany

Re: Due date column stays empty on view issues page

Post by atrol »

I was not able to reproduce the issue on one of my test systems using MantisBT 1.2.19.
You can install 1.2.19 parallel to your 1.2.14 (just unpack the download and copy config_inc.php from 1.2.14) and try if this fixes your issue.
There is no need for an upgrade step as there is no difference in database model between 1.2.14 and 1.2.19.
Please use Search before posting and read the Manual
Ricardo_1990
Posts: 3
Joined: 23 Sep 2016, 06:18

Re: Due date column stays empty on view issues page

Post by Ricardo_1990 »

Then I will try that. Thanks for your help :)
knoma19
Posts: 1
Joined: 08 Dec 2016, 18:08

Re: Due date column stays empty on view issues page

Post by knoma19 »

Hi Ricardo_1990,
did you find a solution?
I have the same problem: column Due_Date is shown in the "Viewing Issues" table (also in the filter), but it is empty. Even if I fill the database field due_date in MySQL! After modifying the config_inc.php I can enter the Due Date when reporting an issue. But when I view or edit the issue no due_date filed is there.
Using Mantis 1.2.19
Thanks for help!
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